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Feedback Survey for Members & the Community
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1.
Are you currently a Plymouth Chamber Member?
(Required.)
Yes
No
Former Member (Dropped or no longer curently)
Never Been a Member
I am a Community Individual (resident, non-resident, etc.)
For Current Members:
(if you are not a current member, you are welcome to answer the questions or put NA; please continue for more community based questions)
2.
What is the biggest value you receive from your membership?
3.
Which chamber programs or events do you participate in? (Annual Dinner, Luncheon, HYPE, etc.)
4.
What could we do to make your membership more valuable?
5.
Does your business feel welcomed and included by the Plymouth Chamber?
Yes
No
6.
Do you feel the benefits you receive align well with the cost of your membership? If not, what would you like to see improved?
7.
How likely are you to renew your membership with us?
Unlikely
Neither likely nor unlikely
Likely
Former or Non-Members:
(If you are a current member you are welcome to complete the questions or write NA, please continue for more community based questions)
8.
If you are not currently a member, what is the primary reason?
(Cost, lack of value, time, other, etc.)
9.
What would encourage you to join or rejoin?
10.
Have you ever had an experience with the Plymouth Chamber that influenced your decision?
Please share as much or as little a you're comfortable with.
Current or Former Members:
11.
Please select the following Membership Benefits you already knew of or have utilized currently or in the past.
Ribbon Cutting Ceremony (for grand openings, anniversaries, grand reopenings, etc.)
FREE listing in the Plymouth Chamber Membership Directory (not the guidebook, but a PDF)
Free Seminar/Education Registration
Plymouth Chamber Office Displays (where you can put marketing materials in our acrylic displays, etc.)
Purchase of an advertisement in Chamber Publications (Visitor Guide, brochure map, etc.)
FREE Listing on the Plymouth Chamber Website (provided additional info to support your business listing)
Mill Street Downtown Kiosks or Chamber Bulletin Boards
Purchase of Email Newsletter Blast (1 FREE blast per new membership)
Purchase of a Member Spotlight spot on Plymouth Chamber website
Community/Member Event Calendar Listing
Plymouth Referral Network
Chamber Dollars
Meet a Member Host Site
Purchase of a Sponsorship for a Chamber held event
Business Export Paper Service (a Stamp and signature from the Chamber)
Chamber Travel Program
Facebook Membership Group (only for current members)
LinkedIn Membership Group (only for current members)
Other (please specify)
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12.
Please rate the following statements below:
(Required.)
Needs Improvement
Meets Expectations
It's Perfect!
N/A
The Plymouth Chamber is welcoming to all. (businesses, customers, etc.)
Needs Improvement
Meets Expectations
It's Perfect!
N/A
The Plymouth Chamber represents businesses of all sizes.
Needs Improvement
Meets Expectations
It's Perfect!
N/A
The Plymouth Chamber provides excellent customer service.
Needs Improvement
Meets Expectations
It's Perfect!
N/A
The Plymouth Chamber helps strengthen the Plymouth community & beyond.
Needs Improvement
Meets Expectations
It's Perfect!
N/A
The website is user friendly to find information on Chamber hosted events or happenings in Plymouth area.
Needs Improvement
Meets Expectations
It's Perfect!
N/A
The registration process to become a member or renewing a membership is an easy efficient process.
Needs Improvement
Meets Expectations
It's Perfect!
N/A
The registration process to sign-up or register for an event is an easy efficient process (attendee, vendor, sponsor, etc.).
Needs Improvement
Meets Expectations
It's Perfect!
N/A
The communication and service the Plymouth Chamber provides goes above and beyond.
Needs Improvement
Meets Expectations
It's Perfect!
N/A
The education, professional development and seminar opportunities are quality and resourceful.
Needs Improvement
Meets Expectations
It's Perfect!
N/A
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13.
What are the three biggest challenges local businesses are facing today?
(Required.)
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14.
What services or events would you like to see the Plymouth Chamber provide?
(Required.)
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15.
What types of networking or educational events would interest you or your team?
(Required.)
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16.
What can the Plymouth Chamber do to better support entrepreneurs, one employee businesses or small businesses?
(Required.)
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17.
What's one thing the Plymouth Chamber currently does that no longer fits today's needs or business community?
(Required.)
Questions for our Community!
(Businesses, residents, non-residents, families, entrepreneurs, etc.)
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18.
What is the best way to communicate the Plymouth Chamber offerings and events?
(Required.)
Facebook
Instagram
LinkedIn
Newspaper Ads
Radio Ads
Community Bulletin Boards/Mill Street Kiosks (posters, etc.)
Billboards
Email Blasts
Within Local Businesses
Word of Mouth
Website Event Calendar
School "Friday Folders"
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19.
If you could change one thing about the Plymouth Chamber to better serve our community, what would it be?
(Required.)
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20.
What would you like to see in our community guidebook? Any ideas are great ideas!
(Required.)
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21.
What is one thing the Plymouth Chamber should never stop doing or discontinuing?
(Required.)
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22.
If you had the ability to improve one thing in Plymouth (no matter how big or small), what would it be and why?
(Required.)
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23.
Imagine it's 2040 and Plymouth has become one of the nations most admired communities. What happened to make that possible?
(Required.)
Additional Feedback and other curiosities our team would love to know!
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24.
Want to get more involved with the Plymouth Chamber?
We are always seeking and collecting interest from individuals or businesses to join our committees. Please select which ones you are interested in potentially joining or to learn more information. (Can't make any promises, but we would love to learn who may be interested in any of the following)
(Required.)
I am NOT interested in any.
I am interested in serving as a Chamber Ambassador (or know someone who is)
I am interested in serving on the HYPE Committee (Helping Young Professionals Excel aka Young Professionals)
I am interested in serving on the Chamber's Board of Directors
I am interested in serving on the Membership Committee.
I am interested in serving on a festival/event committee (Cheese Festival, Wine Walk, Mill Street, etc.)
I am interested in serving on the Education Committee (Professional development opportunities)
Other (please specify)
25.
If you are interested in joining any of the committees or boards, please complete the following:
(If not, no worries, you can leave this blank)
First & Last Name
Telephone Number
Email Address
26.
Please list any other feedback, recommendations, suggestions, or any other information you wish for the Plymouth Chamber to be aware of.
Good or bad, as all honest feedback is important to help us shape the future of our organization and support our community.
