Barfield GSTE Sales - Customer Satisfaction Survey

Question Title

* 1. Dear Customer,
Thank you for taking a few minutes to provide feedback on our services.
We appreciate your business and want to ensure we meet your expectations.

Before starting this survey, please complete your personal details below.

Company

Name

Title

Department

Email address

Question Title

* 2. Please rate your Overall satisfaction

5 - Excellent

4 - Good

3 - Satisfactory

2 - Poor

1 - Very poor

Question Title

* 3. Service Level
Please rate the On Time Performance

5 - Excellent

4 - Good

3 - Satisfactory

2 - Poor

1 - Very poor

N/A

Question Title

* 4. Service Level
Please rate the Order acknowledgement in a timely manner

5 - Excellent

4 - Good

3 - Satisfactory

2 - Poor

1 - Very poor

N/A

Question Title

* 5. Service Level
Please rate the On time product receipt

5 - Excellent

4 - Good

3 - Satisfactory

2 - Poor

1 - Very poor

N/A

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* 6. Sales Representative
Please rate the Responsiveness of Sales Representative

5 - Excellent

4 - Good

3 - Satisfactory

2 - Poor

1 - Very poor

N/A

Question Title

* 7. Sales Representative
Please rate the Professionalism and courtesy of Sales Representative

5 - Excellent

4 - Good

3 - Satisfactory

2 - Poor

1 - Very poor

N/A

Question Title

* 8. Sales Representative
Please rate the Quality of the feedback and proactivity

5 - Excellent

4 - Good

3 - Satisfactory

2 - Poor

1 - Very poor

N/A

Question Title

* 9. Quoting Process
Please rate the Time to quote

5 - Excellent

4 - Good

3 - Satisfactory

2 - Poor

1 - Very poor

N/A

Question Title

* 10. Quoting Process
Please rate the Pricing competitiveness

5 - Excellent

4 - Good

3 - Satisfactory

2 - Poor

1 - Very poor

N/A

Question Title

* 11. Quoting Process
Please rate the Quote details (Format, data, photos, etc...)

5 - Excellent

4 - Good

3 - Satisfactory

2 - Poor

1 - Very poor

N/A

Question Title

* 1. Dear Customer, Thank you for taking a few minutes to provide feedback on our services.We appreciate your business and want to ensure we meet your expectations.Before starting this survey, please complete your personal details below.

Question Title

* 2. Please rate your Overall satisfaction

Question Title

* 3. Service LevelPlease rate the On Time Performance

Question Title

* 4. Service LevelPlease rate the Order acknowledgement in a timely manner

Question Title

* 5. Service LevelPlease rate the On time product receipt

Question Title

* 6. Sales Representative Please rate the Responsiveness of Sales Representative

Question Title

* 7. Sales RepresentativePlease rate the Professionalism and courtesy of Sales Representative

Question Title

* 8. Sales RepresentativePlease rate the Quality of the feedback and proactivity

Question Title

* 9. Quoting ProcessPlease rate the Time to quote

Question Title

* 10. Quoting ProcessPlease rate the Pricing competitiveness

Question Title

* 11. Quoting ProcessPlease rate the Quote details (Format, data, photos, etc...)

Question Title

* 12. Any comments? Please feel free to let us know where we can improve.

* 1. Dear Customer,
Thank you for taking a few minutes to provide feedback on our services.
We appreciate your business and want to ensure we meet your expectations.

Before starting this survey, please complete your personal details below.

* 3. Service Level
Please rate the On Time Performance

* 4. Service Level
Please rate the Order acknowledgement in a timely manner

* 5. Service Level
Please rate the On time product receipt

* 6. Sales Representative
Please rate the Responsiveness of Sales Representative

* 7. Sales Representative
Please rate the Professionalism and courtesy of Sales Representative

* 8. Sales Representative
Please rate the Quality of the feedback and proactivity

* 9. Quoting Process
Please rate the Time to quote

* 10. Quoting Process
Please rate the Pricing competitiveness

* 11. Quoting Process
Please rate the Quote details (Format, data, photos, etc...)