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Business Analysis Professional Experience Survey

The IIBA Certification Team considers community members' experiences invaluable in the development of exam content that reflects real-world business analysis practice. All questions on this anonymous survey are optional, and you're invited to respond to as many or as few as you choose.

Thank you for your contributions to the profession and our vibrant community!
1.Describe a challenging workplace situation that you’ve experienced as a business analysis professional, and how you handled it.

Exclude:
  • Identifiers (yours and others’)
Include some or all of the following:
  • What made it challenging
  • How you met the challenge
  • Whether and how the situation was resolved
2.Imagine you’re mentoring a business analysis professional who just passed their CBAP exam. They’ve described some recent challenges at work, and you’re encouraging them to focus on continuous learning, recognizing that even in “mistakes” there are opportunities to learn and grow.

To illustrate the point, you share an example of a typical mistake that even a CBAP might make and discuss the learning takeaway. What do you share with your mentee?
For the questions below, consider a business analysis professional who's been working for over 5 years. Include the business analysis professional's industry if their key responsibilities, measures of success, pain points, and/or skills are industry-specific.
3.What are the business analysis professional's key responsibilities?
4.How does the business analysis professional measure success in meeting those responsibilities?
5.What are the most significant pain points in the business analysis professional's work?
6.What skills or competencies are most important for the business analysis professional's success?
7.What role does artificial intelligence (AI) play in the way that the business analysis professional is working?
8.What industry does the business analysis professional primarily work in?