Question Title * 1. What best describes your relationship to South Peninsula Hospital? (Multiple choice) Current patient Past patient Support person of a patient Healthcare provider Local resident seeking general info Visitor or newcomer Other (please specify) Question Title * 2. How often do you visit SPH's website (sphosp.org)? This is my first time Rarely (a few times a year) Occasionally (monthly) Frequently (weekly or more) Question Title * 3. What were you looking for the last time you visited our website? Patient Portal Billing or insurance info Schedule an appointment Services offered Provider information Events or classes Health articles or blog posts Employment Contact info or directions Other (please specify) Question Title * 4. How easy was it to find the information you needed? Very easy Somewhat easy Neutral Somewhat difficult Very difficult Question Title * 5. Have you used the website to help choose a provider (doctor, nurse, therapist, etc.) Yes No Question Title * 6. How helpful is the information about providers on our website? Extremely helpful Very helpful Somewhat helpful Not so helpful Not at all helpful Question Title * 7. When choosing a healthcare provider, which sources of information do you rely on most? (choose up to three) Hospital website (provider bios, credentials) Recommendations from friends/family Referral from another provider Online reviews (Google, Healthgrades, etc.) Insurance provider directories Social media or community posts I’ve used the same provider for years Other (please specify Question Title * 8. What information is most important to you when selecting a provider? (Choose up to 3) Areas of specialty or services offered Years of experience Education and credentials Personal bio or philosophy of care Gender or cultural background Availability or appointment access Patient reviews/testimonials Photos of the provider Other (please specify) Question Title * 9. Have you ever visited the website specifically to learn about an event or class? Yes No I don't know Question Title * 10. How do you usually find out about SPH events, classes, or health-related programs? Hospital website (sphosp.org) Social media (e.g., Facebook) Email newsletter (Healthy in Homer) Flyers/posters at the hospital or clinic Word of mouth / provider recommendations Local newspapers or community calendars I don’t usually attend events Other (please specify) Question Title * 11. How useful do you find the event information listed on our website? (Multiple choice) Very useful – I check it regularly Somewhat useful – I’ve checked it a few times Not very useful – I get event info elsewhere I didn’t know events were listed on the site Question Title * 12. What’s one thing you wish our website did better? Question Title * 13. What design do you typically use to access our website? Mobile phone Tablet Laptop or desktop computer Question Title * 14. Would you like to be contacted to provide more feedback during the development of our new website? No Yes (Please enter email below so we can follow up.) Done
