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1. How do you obtain physical health information on your consumers?

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2. To what degree do you coordiante with primary care physicians to obtain annual physical information?

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3.  Do you have an established protocol or agency procedure for obtaining physical health information?

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4. Do you have an established protocol or agency procedure for medication reconciliation?

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5. Does your agency track on Biometric or HEDIS Measures? 

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6. Are you willing to consider adopting protocols that demonstrate intentional coordination with Primary Care physicians?

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7. How do you address recurring acute conditions in your established consumer base?

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