Screen Reader Mode Icon
About This Award:
Managing talent effectively is a major challenge at every SSO. Coupled with the digital age now redefining business roles, SS leaders are being asked to expand their existing competencies with in-depth knowledge of technology and analytics, as well as broader leadership and business partnering skills. This award category is focused on the strategy, skill sets, improvement methodology, the rise of digital talent, benefits, and hard improvements that a shared services organization have made to talent management.

SSON's Shared Services & Outsourcing Impact Awards is a globally recognized, annual industry awards ceremony, which honors and celebrates SSC and service delivery teams who have exceeded industry standards in their SS&O initiatives.

Please email the completed application forms and any supporting documents to Carson.Bunting@iqpc.com 
  

Terms and Conditions:

·  In the event your organization becomes a finalist or a winner of an Award, you consent to your company's name being used in promotion for the awards program, either by IQPC directly, or by a third party member of the media covering the awards program and/or awards ceremony.

·  Only one entry per company per category will be accepted but you may enter all categories if you wish!

·  By submitting your application you hereby accept that you have reviewed the rules and regulations for entries, and agree that all information contained within each entry is 100% accurate.

 

Question Title

* 1. Your Organization

Question Title

* 2. This application represents Shared Service Centers (SSC) located in the following geographic area:

Question Title

* 3. Do you grant IQPC the right to publish key metrics and promote winners of awards?

Question Title

* 4. Which best describes your organization’s industry?

 

Question Title

* 5. Who is the head of your SSO and where are they located?  – Name/City/Country

Question Title

* 6. What is the date your SSO started? (MM/DD/YY)

Date

Question Title

* 7. Please list any awards previously received for your SSO.

Question Title

* 8. What is the total FTE (Full Time Equivalent) headcount in your SSC(s) considering captive and retained team members?

Question Title

* 9. What is the total FTE (Full Time Equivalent) headcount in your SSC(s) considering only outsourced members?

Question Title

* 10. Region of your current area of responsibility (select all that apply):

Question Title

* 11. What functions is your SSC(s) responsible for:

Question Title

* 12. For all the business units served by the SSC applying for this award:

Question Title

* 13. Provide a brief synopsis of your organization and SSO: (200 Word Limit)

Question Title

* 14. Creative Talent Management can take many forms: long term leadership capability, building a string talent pool, creating a culture in which managers at all levels are accountable for managing their talents, aligning talent management to the company’s strategy and business objectives, employee engagement and defining the right profile of people and skills to thrive in this 4th industrial revolution. Describe the background on why you wanted or needed to make this talent management innovation. 

·   What were the business objectives of the creative talent management strategy? E.g. upskilling, engagement, building bench strength etc.?

·   How was this project related to a strategic business priority?

·   What challenges you were trying to solve?

·   Which talent management processes were subject to this improvement?

·   What value was created as a result of the talent management improvement?

Please specifically describe and quantify the benefit that you were trying to achieve. (Maximum 400 words)

Question Title

* 15. Tell us your creative talent management strategy

·  What were the specific steps which led to attracting, identifying, developing and retaining top talents in your SSO?

·  What changed in how your SSO defined and executed talent strategies?

·  How long did it take? What was the timeframe and stages?

·  Who worked on improving the talent and talent management capabilities?

·  Technology used – What packages or technology did you purchase or use?

·  Were customers involved in delivering this change? What was their role?

·  Did you encounter any resistance internally for this change – and how did you overcome it? (Maximum 1000 words)

Question Title

* 16. Describe the impact of your talent management strategy:

·  What has been the hard improvement vs. the original objective or aim? Please quantify with clear metrics.

·  Has there been any company-level strategic benefit) e.g. competitive advantage) already accruing from this effort?

·  What has been the response internally and externally to the improvement? Please detail any changes in customer or employee satisfaction. 

·  Has the change had unexpected benefits on other areas, employees, processes? (Maximum 400 words)

Question Title

* 17. Describe any challenges during the implementation you had to overcome:

Question Title

* 18. What are three lessons you have learned from this experience / achievement?

Question Title

* 19. Describe any internal or external recognition won by this project.

Question Title

* 20. Finally, why is this project distinctive or different from other process transformation and value creation projects in the industry?

0 of 20 answered
 

T