Copy of Patient Satisfaction Question Title * 1. Why did you choose River Radiology? Friend/Relative Physician referral Website/Facebook Returning patient Advertisement Other (please specify) OK Question Title * 2. What exam(s) did you have (Check all that apply) MRI CAT SCAN PET SCAN ULTRASOUND MAMMOGRAM BONE DENSITOMETRY X-RAY ECHOCARDIOGRAM OK Question Title * 3. Have you visited our website or Facebook page? Yes No OK Question Title * 4. How likely are you to recommend River Radiology to family and/or friends? Definitely would Probably would Probably would not Definitely would not Other (please specify) OK Question Title * 5. Were you able to schedule your appointment at a time that was convenient for you and how would you rate the helpfulness of the scheduler? Very easy Easy Neither easy nor difficult Difficult Very difficult Other (please specify) OK Question Title * 6. How would you rate the registration process and helpfulness of the front staff at the time of your appointment? Very easy Easy Neither easy nor difficult Difficult Very difficult Other (please specify) OK Question Title * 7. How would you rate your experience with the Clinical staff (Technologist/Tech Aide/Nurse)? Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied Other (please specify) OK Question Title * 8. How would you rate your experiences with our Medical Records Department? Satisfied Very Dissatisfied Dissatisfied Very satisfied N/A Other (please specify) OK Question Title * 9. How would you rate your experience with our Billing Department Extremely helpful Very helpful N/A Not so helpful Not at all helpful Other (please specify) OK Question Title * 10. How would you rate your overall experience with River Radiology? Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied Other (please specify) OK DONE