Client Response Survey January 2026

Question Title

* 1. The last time you were sick or were concerned you had a health problem, did you get an appointment on the date you wanted?

Yes

Question Title

* 2. The last time you were sick or had a health concern, how long did you have to wait for your appointment?

Less than 2 days

2 - 5 days

6 - 10 days

11 - 14 days

15 days or more

Question Title

* 3. I always feel comfortable and welcome at South Georgian Bay Community Health Centre?

Yes

Question Title

* 4. I feel that my provider spends enough time with me.

Always

Often

Sometimes

Rarely

Never

N/A

Always

Often

Sometimes

Rarely

Never

N/A

Question Title

* 5. My provider welcomes questions about my care and/or treatment.

Always

Often

Sometimes

Rarely

Never

N/A

Always

Often

Sometimes

Rarely

Never

N/A

Question Title

* 6. My provider uses words I can understand.

Always

Often

Sometimes

Rarely

Never

N/A

Always

Often

Sometimes

Rarely

Never

N/A

Question Title

* 7. Staff are sensitive to my language, culture, learning needs, and identity.

Always

Often

Sometimes

Rarely

Never

N/A

Always

Often

Sometimes

Rarely

Never

N/A

If you answered Never, Rarely, or Sometimes please let us know how we can improve.

Question Title

* 8. I feel comfortable asking questions, sharing freely my health issues, and never feel judged.

Always

Often

Sometimes

Rarely

Never

N/A

Always

Often

Sometimes

Rarely

Never

N/A

Question Title

* 9. Staff help me find the service I need at South Georgian Bay Community Health Centre, or elsewhere in the community

Always

Often

Sometimes

Rarely

Never

N/A

Always

Often

Sometimes

Rarely

Never

N/A

Question Title

* 10. I feel that the services I receive here improve my overall health and well being.

Always

Often

Sometimes

Rarely

Never

N/A

Always

Often

Sometimes

Rarely

Never

N/A

Question Title

* 11. We offer free programs and workshops. Please check all of the programs and workshops that you would be interested in attending:

Food and Nutrition

Diabetes and Health Information

Social Groups

Mental Health

Physical Activity

Hobbies and Crafts

Self-Management (Chronic Pain and Chronic Conditions)

Other (please specify)

Question Title

* 12. Where would you like to get information about free programs/workshops

Through my provider/clinic

Social Media (Facebook, Instagram, X)

SGBCHC Newsletter

Newspaper

In the Community (community boards, fairs, markets)

Radio

Other (please specify)

Question Title

* 13. Overall, how do you rate the programs and services you receive at the South Georgian Bay Community Health Centre?

Very Satisfied

Satisfied

Indifferent

Unsatisfied

Very Unsatisfied

N/A

Very Satisfied

Satisfied

Indifferent

Unsatisfied

Very Unsatisfied

N/A

If you answered Unsatisfied or Very Unsatisfied please let us know how we can improve.

Thank you for completing the survey! If you have any questions or concerns contact Danielle Pearson, Operations Manager (705) 422-1888. The SGBCHC offers you the opportunity to give back to the community—volunteer with us and make a meaningful impact!" If you are interested in volunteering please contact Lauren Jeffrey, Program Coordinator at (705)422-1888 ext 112.