ARRIVING SURVEY

Please use the survey below to provide us with a more detailed understanding of your experience at

L.F. Wade International Airport in Bermuda.

1 = Lowest Rating, 5 = Highest Rating

Your Information

Question Title

* 1. Gender

Male

Female

Question Title

* 2. Age Group

Question Title

* 3. Airline you are traveling with

Courtesy

Question Title

* 4. Immigration Officers

N/A

Question Title

* 5. Customs Officers

N/A

Question Title

* 6. Airline Staff

N/A

Question Title

* 7. Information Desk Assistants

N/A

Speed

Question Title

* 8. Immigration Officers

N/A

Question Title

* 9. Baggage Delivery

N/A

Question Title

* 10. Customs Officers

N/A

Clarity and Adequacy

Question Title

* 11. Baggage Information Display

N/A

Somers Isle Duty-Free Shop

Question Title

* 12. Prices (Value for Dollar)

N/A

Question Title

* 13. Product Variety and Quality

N/A

Question Title

* 14. Service

N/A

Question Title

* 15. Cleanliness

N/A

Airport Services

Question Title

* 16. Public Announcement System (Clarity)

N/A

Question Title

* 17. Directional Signs (Clarity/Adequacy)

N/A

Question Title

* 18. Baggage Trolleys (Availability)

N/A

Question Title

* 19. WIFI (Availability)

N/A

Cleanliness

Question Title

* 20. Restrooms

N/A

Question Title

* 21. Immigration Hall

N/A

Question Title

* 22. Baggage Reclaim

N/A

Question Title

* 23. Customs Hall

N/A

Question Title

* 24. Outdoor Areas

N/A

General Comfort

Question Title

* 25. Seating

N/A

Question Title

* 26. Air Conditioning

N/A

Question Title

* 27. Terminal Interior Decor

N/A

Ground Transportation

Transportation

Question Title

* 28. Wait Time for Taxi

Question Title

* 29. Courtesy of Airport Traffic Officer

N/A

Question Title

* 30. Efficiency of Airport Traffic Officer

N/A

Roadways & Car Parks

Question Title

* 31. Airport Roadways

N/A

Question Title

* 32. Car Parks

N/A

Question Title

* 33. Outdoor Pick-up Areas

N/A

Question Title

* 34. Landscaping

N/A

Passengers' Experience

Question Title

* 35. Overall Satisfaction

N/A

ARRIVING SURVEY

Question Title

* 1. Gender

Question Title

* 2. Age Group

Question Title

* 3. Airline you are traveling with

Question Title

* 4. Immigration Officers

Question Title

* 5. Customs Officers

Question Title

* 6. Airline Staff

Question Title

* 7. Information Desk Assistants

Question Title

* 8. Immigration Officers

Question Title

* 9. Baggage Delivery

Question Title

* 10. Customs Officers

Question Title

* 11. Baggage Information Display

Question Title

* 12. Prices (Value for Dollar)

Question Title

* 13. Product Variety and Quality

Question Title

* 14. Service

Question Title

* 15. Cleanliness

Question Title

* 16. Public Announcement System (Clarity)

Question Title

* 17. Directional Signs (Clarity/Adequacy)

Question Title

* 18. Baggage Trolleys (Availability)

Question Title

* 19. WIFI (Availability)

Question Title

* 20. Restrooms

Question Title

* 21. Immigration Hall

Question Title

* 22. Baggage Reclaim

Question Title

* 23. Customs Hall

Question Title

* 24. Outdoor Areas

Question Title

* 25. Seating

Question Title

* 26. Air Conditioning

Question Title

* 27. Terminal Interior Decor

Question Title

* 28. Wait Time for Taxi

Question Title

* 29. Courtesy of Airport Traffic Officer

Question Title

* 30. Efficiency of Airport Traffic Officer

Question Title

* 31. Airport Roadways

Question Title

* 32. Car Parks

Question Title

* 33. Outdoor Pick-up Areas

Question Title

* 34. Landscaping

Question Title

* 35. Overall Satisfaction

Question Title

* 36. Comments

Question Title

* 37. Email Address