Customer Satisfaction Survey - Hi-Rise
Tell us how we're doing
At Hi-Rise, we're keen to ensure our customers are enjoying the service experience they expect. Please take 2 minutes to complete this survey to let us know if we are delivering to your expectations.
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1.
When thinking about your experience with Hi-Rise, how do you rate the time taken to complete your job?
Extremely Poor - 0
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Outstanding - 10
Extremely Poor - 0
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Outstanding - 10
2.
How do you rate the the quality of workmanship for your project?
Extremely Poor - 0
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Outstanding - 10
Extremely Poor - 0
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Outstanding - 10
3.
How do you rate the value for money for the product or service you received?
Extremely Poor - 0
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Outstanding - 10
Extremely Poor - 0
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Outstanding - 10
4.
When thinking about your experience with Hi-Rise, how do you rate staff attitude?
Extremely Poor - 0
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Outstanding - 10
Extremely Poor - 0
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Outstanding - 10
5.
How do you rate the safety standards implemented during the project?
Extremely Poor - 0
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Outstanding - 10
Extremely Poor - 0
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Outstanding - 10
6.
How do you rate the quality of the documentation provided at the completion of the project?
Extremely Poor - 0
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Outstanding - 10
Extremely Poor - 0
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Outstanding - 10
7.
What is your overall rating for your experience with Hi-Rise?
Extremely Poor - 0
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Outstanding - 10
Extremely Poor - 0
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Outstanding - 10
8.
On a scale of 0 to 10,
How likely is it that you would recommend Hi-Rise to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
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9.
Hi-Rise provides financial rewards for employees that provide excellent service and workmanship. Is there any employee you would like to call out for outstanding service?
10.
Please provide your name and company details so we can recognise our employee for their great work.
11.
Do you have any other comments, questions, or concerns? Please leave additional details here if you want us to contact you to resolve an issue.
Current Progress,
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