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Medicaid Transportation Issues

We are hearing from members about challenges with Medicaid-funded transportation for clients who require and qualify for rides to medically necessary services. To better understand your experience, please take two minutes to complete the brief survey below.
1.Name
2.Title
3.Facility Name
4.Facility City
5.Facility County
6.Email
7.Which transportation company(s) does your facility use to transport residents for medically necessary services?
8.Are you experiencing problems with these companies/services?
9.How frequently do you experience problems?
10.Please describe the issue(s). Provide as much detail as you are able, including the types of appointments impacted, communication challenges, staffing issues, timeliness, no-shows, etc.
11.May we contact you for additional information?