State Library of Western Australia (WA) Strategic Planning with SLWA 2018-2022 * 1. Which of the following represents your age group? Under 20 20-30 30-40 40-60 60 plus * 2. In which geographic region do you live? Metropolitan Perth Major regional town Regional but not remote areas Remote areas * 3. Do you know the services that are provided by the State Library? Yes No, if no go to Qu 9 * 4. Is your knowledge based on: Your own use of State Library services You work at State Library You have worked in libraries People you know use State Library services Advertising, promotions, other information that is available publicly Don’t know Other (please specify) * 5. Tick aspects of the State Library services relating to the unique WA heritage collections that you know about Able to access historical collections Researching your own history, or that of others Undertaking specific research or information searches for your work Providing access to specialist information by the public Ongoing conversion of historical information and records to digital records Other (please specify) * 6. Tick aspects of the State Library services relating to State Library support for public libraries and remote areas that you know about Providing physical resources to public libraries across WA Supporting public access to information in aremote areas Helping improve literacy in remote areas through Better Beginnings Other (please specify) * 7. Tick aspects of the State Library services relating to its readily available physical space that you know about Quality space for studying, reading writing Good place to meet people with common interests Visit as part of visiting whole cultural centre Safe place to get out of the weather Other (please specify) * 8. Tick aspects of the State Library services relating to attractions and events that you know about Bookshop Coffee shop Events and displays Activities specifically for children, including holiday activity Other (please specify) * 9. Do you think it is important for people to know about State Library services? Yes No Don’t know * 10. Tick any of the services you use Accessing the collection of historical WA information Researching own history, or that of others for personal reasons Undertaking research and information for your work Mainly use public libraries across WA Access information from regional or remote areas of the state Participation in literacy programs or Better Beginnings Use it as a quiet space for various reasons Like to meet people at the State Library Visit as part of visiting the cultural centre Place to get out of the weather Use the bookshop Use the coffee shop Come for the events and displays Come for activities for children, including holiday activity Other (please specify) * 11. What do you think is important to be able to do when you visit the State Library building? Access computers for personal research Get assistance from staff Find information on specific topics Enjoy the surroundings, including coffee shop Access high performance technology Access physical records and collections Access digital records and collections Meet other researchers Meet friends Join in events Be part of a group Find employment through job search tools Feel safe See what staff do to preserve records Be able to be useful Interact with staff Learn new skills Other (please specify) * 12. What do you think is important to be able to do when you visit the State Library online? Easily search across the collections Access the complete record of collections View all collections digitally Connect with communities of interest Become an online volunteer eg to review new material; Interact with materials eg add to collections Experiential use - eg virtual experiences of historical events Be able to follow topics, collections, etc Other (please specify) * 13. Do you want to access the online State Library information and services through mobile devices, eg iphone Yes No Never thought about it Other comment * 14. How important is State Library role in generating economic value from access to information including through - Support for business research - Assisting individuals with job search 0 not important 1 somewhat important 2 very important Clear i We adjusted the number you entered based on the slider’s scale. * 15. How important is State Library role in collecting, preserving and dissemination knowledge about WA's heritage including - Indigenous history - use of indigenous language, storylines -literacy; - Being the trusted keeper of WA's heritage - Promoting understanding and connection with the past through collections - Providing connections to other collections nationally and internationally 0 - not important 1 - somewhat important 2 - very important Clear i We adjusted the number you entered based on the slider’s scale. * 16. How important is State Library role in providing links to regional areas through - connection with regional local governments - connecting with Community Resource Centres - support for public libraries 0 - not important 1 - somewhat important 2 - very important Clear i We adjusted the number you entered based on the slider’s scale. * 17. How important is State Library role in making it easy for people from all generations to connect with information from different eras, including by - helping people to navigate the complexity of how information is stored and accessed - helping people with different abilities 0 - not important 1 - somewhat important 2 - very important Clear i We adjusted the number you entered based on the slider’s scale. * 18. How important is State Library role in providing a complete and trustworthy view of WA heritage including by - enabling access to the original source of material and verifying its validity - promoting understanding of the context of our history as a result of seeing the source information - including indigenous history and knowledge 0 - not important 1 - somewhat important 2 - very important Clear i We adjusted the number you entered based on the slider’s scale. * 19. How important is State Library role in making access to information as fair and equitable as possible including by - being part of Better Beginnings to assist in build literacy in disadvantaged communities - Helping people learn to access knowledge using technology, - especially those with no digital skills - Participation in literacy programs to bridge the gap and enable every citizen to benefit from knowledge - Advocacy to state and federal government to overcome isolation 0 - not important 1 - somewhat important 2 - very important Clear i We adjusted the number you entered based on the slider’s scale. * 20. Is there anything you think the State Library should do that it isn't doing at present? * 21. Thinking about any partnered events or exhibitions you have attended or seen what is your impression of the benefit of partnered activities. Dynamic event - more people attend Broader impact of advertising More interesting through new alignments of services and information Efficiency from streamlining the event management Draws in people with a wider field of interests Creates a wider profile for SLWA Nothing Other (please specify) * 22. If we want to say the State Library is a successful government service, what would show we are successful? Please select up to 6 you think would show that the State Library is successful High number of people coming into the SLWA building High use of resources online Low cost to government for the service Fast delivery of services Staff and community pride in the SLWA Positive feedback from people who use SLWA People know what SLWA does The number of collections grow The amount of information that is digitally available grows People can interact with the collections Lots of events and public attractions High number of partnerships/collaborations Other (please specify) Done