Leeds & Grenville Community FHT Patient Experience Survey

Thank you for taking the time to complete our survey. The answers that you provide will be used to improve our services and better understand the needs of our patients. This survey is completely confidential and anonymous. Your opinion really matters to us!

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* 1. A) The last time you were sick, or were concerned you had a health problem, how many days did it take from when you first tried to see your doctor, or nurse practitioner, to when you actually SAW him/her (or someone else in their office)?

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* 2. If it took more than 2 days to be seen by a provider, when you were sick, or were concerned you had a health problem, please explain why:

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* 3. When you book an appointment at our office, do you feel that the appointment date offered to you is within a reasonable amount of time?

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* 4. When you see your doctor or nurse practitioner, how often do they or someone else in the office involve you as much as you want to be in decisions about your care and treatment?

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* 5.  Thinking of your overall experience with our clinic please comment on:

Two things we have done particularly well:

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* 6. Thinking of your overall experience with our clinic please comment on:

Two things that could be improved:

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* 7. Is there any additional information, or feedback, you would like to share with us that could help us improve the way we provide care?

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* 8. What is the name of your Provider?

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* 9. For our tracking and quality improvement purposes, can you please let us know what month you completed this survey in?

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* 10. Which LGCFHT office do you go to?

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