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* 1. What is your first and last name? 

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* 2. What is your phone number? 

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* 3. What is your email address? 

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* 4. Please identify your gender.

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* 5. Please indicate your age. 

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* 6. Your current relationship status?

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* 7. Do you currently have children living in your household?

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* 8. What are the ages of the children living in the household?

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* 9. Would you be interested in any of the following 2019-2020 ticket packages? 

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* 10. How many games do attend per season?

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* 11. What is the highest level of education you have completed?

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* 12. Which of the following categories best describes your employment status? 

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* 13. What is your approximate average household income?  

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* 14. When deciding to attend a Firebirds game, how important are the following? Please rate.

  Not important  Somewhat important  Important  Extremely Important  Doesn't Matter 
Ticket pricing 
Game night atmosphere 
Team performance 
In-game promotions
Theme nights 
Door giveaways 

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* 15. Please rate the following about your experience with the Firebirds Business Staff?

  Poor  Below Average  Average  Above Average  Excellent 
Friendliness 
Customer Service 
Knowledge of Promotions 
Overall experience 

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* 16. Please rate the following about your experience with the Box Office.

  Poor  Below Average  Average  Above Average  Excellent 
Friendliness of staff
Knowledge of events
Customer service 
Speed of service 
Overall experience 

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* 17. Please rate the following about your experience with the Concession Stands.

  Poor  Below Average  Average  Above Average  Excellent 
Food Selection 
Food Quality 
Customer Service 
Friendliness of Staff 
Cleanliness of Concession Stands
Overall experience 

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* 18. Please rate the following on the Dort Federal Event Center Arena.

  Poor  Below Average  Average  Above Average  Excellent 
Parking Lot Lighting 
Parking Lot Traffic 
Cleanliness of Arena 
Cleanliness of Restrooms
Safety 
Overall Building Appearance 
Overall experience 

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* 19. Please rate the following about your in-game experience. 

  Poor  Below Average  Average  Above Average  Excellent 
Music Selection 
In-game Promotions 
Video Board Entertainment 
Concourse Activities 
Give-aways 
Intermission Activities 
Mascot Performance 
Anthem Singers / Choirs 
Pre-game Activities (Lobby) 
Overall experience 

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* 20. Please rate the following regarding "The Birds Nest" Merchandise Store.

  Poor  Below Average  Average  Above Average  Excellent 
Merchandise Selection 
Quality of Merchandise 
Pricing of Merchandise 
Customer Service 
Friendliness of Staff 
Knowledge of Merchandise 
Overall experience 

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* 21. How do you hear about upcoming Firebirds games, events and promotions? (Check all that apply)

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* 22. For Firebirds advertising purposes, rate below how often you watch the following local TV channels?

  Never  Very infrequently  Somewhat infrequently Occasionally  Somewhat frequently Very frequently 
ABC 12 (WJRT)
CBS 5 (WNEM)
NBC 25 (WEYI)
FOX 66 (WSMH)
Cable Channels 

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* 23. Rate how often you listen to the following radio stations?

  Never  Very infrequently  Infrequently  Somewhat infrequently  Frequently  Very frequently 
92.7 FM 
Club 93.7 FM 
Nash 95.1 FM 
Banana 101.5 FM 
US 103.1 FM 
The Fox 103.9 FM 
CK 105.5 FM 
Cars 108 FM 

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* 24. What digital radio apps do you listen to? (Check all that apply)

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* 25. How do you follow the Firebirds on the road? (Check all that apply)

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* 26. Please leave any additional comments or suggestions that you may have
for the Flint Firebirds & Dort Federal Event Center.

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