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1. The best time to think about how knowledge will be applied is right after the training has been completed.

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2. Training professionals should stay focused on training. On-the-job performance and subsequent results should be left to business unit managers.

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3. A detailed post-program evaluation is important to complete for every training program.

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4. It is important to complete the Kirkpatrick levels sequentially: start with Level 1 and complete it before moving to Level 2, then complete Level 2 and move to Level 3, and so on.

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5. It is extremely difficult to measure the impact of training on a business, so resources are better spent doing other things.

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6. Training professionals who work in organizations with executives that understand and appreciate training are very lucky because their budget and positions are very secure.

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7. An example of a question that could be used to measure Level 3 after training is: I can apply the principles that I learned in training.

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8. 3-5% of the training budget is a good amount to dedicate to documenting the value it brings to the organization.

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9. The smart training professional can work independently to create and demonstrate the value of their training programs.

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10. It is the role of training to educate the entire organization so that they understand and use terms like required drivers, leading indicators, return on expectations, skills gaps, competencies, pre- and post-test, and other training language.

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