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1. July 2015 Viewpoints Survey - Is Your Company Experiencing Channel Conflict?

Please take a few minutes and help the Cincinnati Business Courier with a five-question survey on the topic of Channel Conflict. Your answers are anonymous and will be used in the aggregate in a monthly feature titled Viewpoints and sponsored by the Cincinnati office of Grant Thornton LLP, the U.S. member firm of Grant Thornton International Ltd, one of six global audit, tax and advisory organizations.

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* 1. Which of these primary sales channels does your company use?

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* 2. Do you have a formal online sales strategy for your business?

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* 3. Are you familiar with the term "channel conflict"?

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* 4. How often has your company experienced customer complaints over pricing variations?

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* 5. What has been your organization's biggest hurdle in using multiple sales channels and why?

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* 6. Please provide your name and contact information if you would like to give us additional input and possibly be featured on our Viewpoints page. Otherwise, your responses will be anonymous.

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