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Customer Satisfaction Survey
Central Valley Hardware
Please complete the below questions based on the most recent project we completed for your organization. Thank you for your time.
1.
Did the Project team deliver the results and quality that were promised?
Less than expected
As expected
More than expected
Consistently more
2.
Were key project deadlines met?
Less than expected
As expected
More than expected
Consistently more
3.
Was consistent knowledge provided on approach, scope, and schedule?
Less than expected
As expected
More than expected
Consistently more
4.
Was there open and timely communication between your team and our Project team?
Less than expected
As expected
More than expected
Consistently more
5.
Was the Project Manager and team creative and flexible in their approach to meeting objectives?
Less than expected
As expected
More than expected
Consistently more
6.
Did the Project Manager and team listen, learn, and then execute solutions to overcome challenges?
Less than expected
As expected
More than expected
Consistently more
7.
The overall service on this project was...
Less than desirable
As expected
Better than expected
Consistently better
8.
Comments & Testimonials | Please let us know what we did well or where we can improve. Thank you!
9.
We would love to post your above testimonial on our website in hopes of giving your company and ours, positive exposure to the industry. By answering this question, you are granting us permission to use your company logo, testimonial, or a picture of the project for future marketing efforts.
Yes
No
10.
Please enter your contact information below. Thank you for your time!
Name
Company
Email Address