Patient Sat Satisfaction Question Title * 1. Did you find our receptionist to be helpful and welcoming? Yes No OK Question Title * 2. During your most recent visit did you see your healthcare provider within 15 minutes of your appointment time? Yes No OK Question Title * 3. We take great pride in the cleanliness of our office. Did you feel that the waiting room and exam room met your expectations? Yes No OK Question Title * 4. Did the nurse/medical technicians develop a good rapport with your child(ren)? Yes No OK Question Title * 5. Do you feel that you had sufficient time with the Doctor/nurse practitioner? Too short About the right length Too long OK Question Title * 6. In the last 12 months, when you phoned your healthcare provider’s office during regular office hours, how often did you get an answer to your medical question that same day? Never Sometimes Usually Always OK Question Title * 7. When calling our office during business hours, how long was your wait time before a receptionist answered your call? Less than 1 minute Within 2-3 minutes More than 4 minutes OK Question Title * 8. After office hours, how easy was it for your to contact our answering service? Very easy Easy Difficult Very difficult OK Question Title * 9. What is your preferred method to receive appointment reminders? Phone call Text Email OK Question Title * 10. Would you recommend Pediatric Health Associates to your family and friends? Yes No Perhaps OK DONE