Satisfaction

Did you find our receptionist to be helpful and welcoming?

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* 1. Did you find our receptionist to be helpful and welcoming?

During your most recent visit did you see your healthcare provider within 15 minutes of your appointment time?

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* 2. During your most recent visit did you see your healthcare provider within 15 minutes of your appointment time?

We take great pride in the cleanliness of our office.  Did you feel that the waiting room and exam room met your expectations?

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* 3. We take great pride in the cleanliness of our office.  Did you feel that the waiting room and exam room met your expectations?

Did the nurse/medical technicians develop a good rapport with your child(ren)?

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* 4. Did the nurse/medical technicians develop a good rapport with your child(ren)?

In the last 12 months, when you phoned your healthcare provider’s office during regular office hours, how often did you get an answer to your medical question that same day?

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* 6. In the last 12 months, when you phoned your healthcare provider’s office during regular office hours, how often did you get an answer to your medical question that same day?

After office hours, how easy was it for your to contact our
answering service?

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* 8. After office hours, how easy was it for your to contact our
answering service?

Would you recommend Pediatric Health Associates to your
family and friends?

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* 10. Would you recommend Pediatric Health Associates to your
family and friends?

T