Screen Reader Mode Icon Check SCREEN READER MODE to make this survey compatible with screen readers. Customer Satisfaction Survey Template Question Title * 1. How many stars would you give Allegheny Valley Transfer? Poor Below average Average Above Average Excellent Poor Below average Average Above Average Excellent OK Question Title * 2. How likely is it that you would recommend this company to a friend or colleague? NOT AT ALL LIKELY EXTREMELY LIKELY 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 OK Question Title * 3. Which of the following words would you use to describe our company? Choose as many as you'd like. Reliable Useful Good value for money Fun Overpriced Impractical Unreliable OK Question Title * 4. How would you rate the quality of the service? Very high quality High quality Neither high nor low quality Low quality Very low quality OK Question Title * 5. How would you rate the value for money of the service? Excellent Above average Average Below average Poor OK Question Title * 6. How responsive have we been to your questions or concerns about our services? Extremely responsive Very responsive Somewhat responsive Not so responsive Not at all responsive Not applicable OK Question Title * 7. Are you a first time customer with our company? This is my first purchase I have moved with the company once before I have moved with the company more than three times before OK Question Title * 8. How would you evaluate your move in the following areas Poor Fair Good Very Good Excellent Courtesy/ Manners Courtesy/ Manners Poor Courtesy/ Manners Fair Courtesy/ Manners Good Courtesy/ Manners Very Good Courtesy/ Manners Excellent Moving Professionalism Moving Professionalism Poor Moving Professionalism Fair Moving Professionalism Good Moving Professionalism Very Good Moving Professionalism Excellent Helpfulness Helpfulness Poor Helpfulness Fair Helpfulness Good Helpfulness Very Good Helpfulness Excellent Crew Efficiency Crew Efficiency Poor Crew Efficiency Fair Crew Efficiency Good Crew Efficiency Very Good Crew Efficiency Excellent Crew Leadership Crew Leadership Poor Crew Leadership Fair Crew Leadership Good Crew Leadership Very Good Crew Leadership Excellent Over All Move Experience Over All Move Experience Poor Over All Move Experience Fair Over All Move Experience Good Over All Move Experience Very Good Over All Move Experience Excellent OK Question Title * 9. How did you hear about Allegheny Valley Transfer Co. Inc OK Question Title * 10. Do you have any other comments, questions, or concerns? Please leave your name so we can better service you. OK DONE