In an effort to help us continuously improve our services, please fill out this survey to inform us about your experience at the NOVA Job Center.

* 1. Please let us know which of the following services you have accessed at the NOVA Job Center. (Check as many as apply.)

* 2. In the last 6 months, how would you rate the quality of customer service received by the front desk staff at the NOVA Job Center.

* 3. In the last 6 months, when you made an appointment to see a career advisor, how often did you get an appointment as soon as you needed it?

* 4. In the last 6 months, how many times have you had a career advising appointment (in person or over the phone)?

* 5. In the last 6 months, how often did the career advisor take the time to listen to you and understand your situation?

* 6. In the last 6 months, how often did the career advisor customize the information provided based on your current situation?

* 7. In the last 6 months, how often did the career advisor explain information in a way that was easy to understand?

* 8. How would you rate the overall quality of offerings provided at the NOVA Job Center

* 9. Would you recommend the NOVA Job Center to your family and friends?

* 10. What additional services would you like to see offered at the NOVA Job Center?

* 11. Have you found employment?

T