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How are we doing?

The Glendale Police Department Victim Assistance Unit (VAU) strives for continued success in the efficiency and professionalism our staff provides. In an effort to  improve our services, we ask that you take a few moments to complete this survey.

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* 1. My primary Victim's Assistance Caseworker was:

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* 2. Did you receive a Victim Rights brochure after filing a police report?

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* 3. If the suspect was arrested, were you informed of the date and time of the  initial appearance?  Were you notified when the suspect was released from custody?  (automated phone call) 

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* 4. Do you feel you were treated with dignity and respect by the Victim Assistance Unit?

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* 5. Do you feel that the services provided by the Victim Assistance Unit were helpful?

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* 6. Do you feel you received appropriate crisis intervention and emotional support from the Victim Assistance Unit? 

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* 7. Did the services provided by the Victim Assistance Unit help you better understand the effects of trauma and victimization?  

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* 8. Did the services provided by the Victim Assistance Unit increase your ability to cope?

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* 9. With the help of the Victim Assistance Unit were you able to identify  a support system?

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* 10. Do you feel that you have a better understanding of the criminal justice system after working with the Victim Assistance Unit?  

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* 11. Are you satisfied with your level of participation in the criminal justice system?

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* 12. Do you feel that you are more likely to report future crime after receiving services from the Victim Assistance Unit?

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* 13. Did the services provided by the Victim Assistance Unit help reduce your anxiety about participating in the criminal justice system?

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* 14. Were you able to connect with other service agencies after being assisted by the Victim Assistance Unit? 

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* 15. With the help of the Victim Assistance Unit were you able to create a safety plan for your immediate and ongoing safety needs?

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* 16. Do you feel more prepared to assess your ongoing safety needs after working with the Victim Assistance Unit? 

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* 17. Do you feel safer as a result of safety planning services provided by the Victim Assistance Unit?

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* 18. Were you provided information and/or assistance with Protective Orders (Order of Protection or Injunction Against Harassment) ?

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* 19. Were you provided information and/or assistance with the availability of Victim Compensation and the application process?

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* 20. If you were referred for contractual trauma counseling, were you satisfied with the quality and amount of counseling services? 

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* 21. Is there any additional information that you would like to share with the Glendale Police Department Victim Assistance Unit?

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