Customer Satisfaction Survey - Land Use Permitting
1.
What year(s) did you apply/receive a building permit or other land use approval in Allegany County?
2015
2016
2017
2018
2019
Other (please specify)
2.
What type of building permit or approval did you apply/receive? Check all that apply.
Single-family Dwelling
Commercial Development
Subdivision Plat
Agricultural Building/Accessory Structure/Garage
Other (please specify)
3.
Indicate your role in the permit application process.
Property owner/developer
Consultant
Contractor
Other (please specify)
4.
Which of the following words would you use to describe our services? Select all that apply.
Reliable
High quality
Well communicated
Timely
Untimely
Poorly communicated
Poor quality
Unreliable
5.
Overall, how satisfied or dissatisfied are you with Allegany County's land use permitting process?
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
6.
How clear was the communication of permit requirements and timeframe?
Extremely clear
Very clear
Somewhat clear
Not so clear
Not at all clear
7.
How responsive have we been to your questions or concerns about the status of your permit application?
Extremely responsive
Very responsive
Somewhat responsive
Not so responsive
Not at all responsive
8.
How satisfied are you with the timeliness of the permit review process?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
9.
How would you describe the helpfulness of Allegany County's website, specific to land use permitting?
Extremely helpful
Very helpful
Somewhat helpful
Not so helpful
Not at all helpful
10.
How does Allegany County's permitting process compare to other jurisdictions?
Better
About the same
Worse
Not Applicable - no experience with another jurisdiction
Indicate other jurisdiction and any additional comments.
11.
Do you have any other comments, questions, or concerns?
12.
Provide your first name and phone number to be entered into two Toasted Goat $25 gift card drawings to be held October 18 and November 15, 2019.
Current Progress,
0 of 12 answered