COVID-19 Business Response & Recovery Survey

The Shuswap Economic Response (SER) Program is an initiative led by Community Futures Shuswap, Salmon Arm Economic Development Society, Shuswap Economic Development, Shuswap Tourism and the Tsuts'weye Women's Entrepreneur and Innovation Network, and supported by Chambers of Commerce and community organizations throughout the region. The SER program is gathering information to inform COVID-19 response measures to support regional businesses.

Please consider contributing approximately 10 minutes of your time to share your information. Individual responses will be kept confidential.

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* 1. Contact Name (optional)

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* 2. Business Name (optional)

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* 3.
Where is your business located?

Salmon Arm

CSRD Electoral Area C

CSRD Electoral Area D

CSRD Electoral Area E

CSRD Electoral Area F

Other (please specify)

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* 4. Business Description

Retail

Service

Manufacturing

High Tech

Tourism & Recreation

Agriculture

Construction

Health

Education

Arts & Culture

Other (please specify)

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* 5. Years in business

No response

Less than 1 year

1-4 years

5-9 years

10-19 years

20 years or more

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* 6. Did your business close temporarily as a result of COVID-19?

Yes

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* 7. As of today, is your business open?

Yes

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* 8. Do you feel your business is at risk of permanent closure?

Yes

If yes, please feel free to share additional information:

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* 9. How many people did you employ prior to the COVID-19 pandemic?

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* 10. How many people are you currently employing?

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* 11. Are you currently trying to hire staff?

Yes

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* 12. If yes to Q11, are you having challenges hiring?

Yes

N/A

If yes, what do you attribute the hiring challenges to?

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* 13. If applicable, has the 75% wage subsidy program allowed you to hire back staff?

Yes

N/A

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* 14. How has COVID-19 impacted your business (i.e. revenue, supply chain, labour force, hours of operation etc.)?

Significant negative impact

Low negative impact

None

Low positive impact

Significant positive impact

Don't know

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* 15. What specific impacts has your business experienced?

Unable to pay rent/mortgage

Cash reservice declined/depleted

Unable to pay suppliers

Loss of suppliers

Laid off employees

Reduced hours of operation

Decreased products/services

Cancellation of events, meetings or gatherings

Cancellation of staff travel

Closed business (temporary)

Closed business (permanently)

Staff working remotely

Increased hours of operation

Increased products/services

Hired additional employees

New or adapted products/services (i.e. home delivery)

Mental Health Challenges

Other (please specify)

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* 16. How have your sales/revenues been impacted

No change

-10%

-20%

-30%

-40%

-50%

-60%

-70%

-80%

-90%

-100%

Slight increase (up to 10%)

Moderate increase (11-49%)

Significant increase (50% or more)

Don't know

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* 17. What has your interaction been with the following benefit/support programs?

	Unaware of program	Applied and approved	Have not applied but plan to	Did not qualify	Chose not to apply
Canada Emergency Benefit (CERB)	Canada Emergency Benefit (CERB) Unaware of program	Canada Emergency Benefit (CERB) Applied and approved	Canada Emergency Benefit (CERB) Have not applied but plan to	Canada Emergency Benefit (CERB) Did not qualify	Canada Emergency Benefit (CERB) Chose not to apply
Canada Emergency Wage Subsidy (CEWS)	Canada Emergency Wage Subsidy (CEWS) Unaware of program	Canada Emergency Wage Subsidy (CEWS) Applied and approved	Canada Emergency Wage Subsidy (CEWS) Have not applied but plan to	Canada Emergency Wage Subsidy (CEWS) Did not qualify	Canada Emergency Wage Subsidy (CEWS) Chose not to apply
Canada Emergency Business Account (CEBA)	Canada Emergency Business Account (CEBA) Unaware of program	Canada Emergency Business Account (CEBA) Applied and approved	Canada Emergency Business Account (CEBA) Have not applied but plan to	Canada Emergency Business Account (CEBA) Did not qualify	Canada Emergency Business Account (CEBA) Chose not to apply
SME Entreprise and Loan Guarantee (through BDC and EDC)	SME Entreprise and Loan Guarantee (through BDC and EDC) Unaware of program	SME Entreprise and Loan Guarantee (through BDC and EDC) Applied and approved	SME Entreprise and Loan Guarantee (through BDC and EDC) Have not applied but plan to	SME Entreprise and Loan Guarantee (through BDC and EDC) Did not qualify	SME Entreprise and Loan Guarantee (through BDC and EDC) Chose not to apply
Canada Emergency Commercial Rent Assistance (CECRA)	Canada Emergency Commercial Rent Assistance (CECRA) Unaware of program	Canada Emergency Commercial Rent Assistance (CECRA) Applied and approved	Canada Emergency Commercial Rent Assistance (CECRA) Have not applied but plan to	Canada Emergency Commercial Rent Assistance (CECRA) Did not qualify	Canada Emergency Commercial Rent Assistance (CECRA) Chose not to apply
National Research Council Innovation Assistance Program	National Research Council Innovation Assistance Program Unaware of program	National Research Council Innovation Assistance Program Applied and approved	National Research Council Innovation Assistance Program Have not applied but plan to	National Research Council Innovation Assistance Program Did not qualify	National Research Council Innovation Assistance Program Chose not to apply
Expanded Work Sharing	Expanded Work Sharing Unaware of program	Expanded Work Sharing Applied and approved	Expanded Work Sharing Have not applied but plan to	Expanded Work Sharing Did not qualify	Expanded Work Sharing Chose not to apply
National Aboriginal Capital Corporation Associations Expanded Funding	National Aboriginal Capital Corporation Associations Expanded Funding Unaware of program	National Aboriginal Capital Corporation Associations Expanded Funding Applied and approved	National Aboriginal Capital Corporation Associations Expanded Funding Have not applied but plan to	National Aboriginal Capital Corporation Associations Expanded Funding Did not qualify	National Aboriginal Capital Corporation Associations Expanded Funding Chose not to apply
Regional Relief and Recovery Fund	Regional Relief and Recovery Fund Unaware of program	Regional Relief and Recovery Fund Applied and approved	Regional Relief and Recovery Fund Have not applied but plan to	Regional Relief and Recovery Fund Did not qualify	Regional Relief and Recovery Fund Chose not to apply
Emergency Community Support Fund (non-profit and charities)	Emergency Community Support Fund (non-profit and charities) Unaware of program	Emergency Community Support Fund (non-profit and charities) Applied and approved	Emergency Community Support Fund (non-profit and charities) Have not applied but plan to	Emergency Community Support Fund (non-profit and charities) Did not qualify	Emergency Community Support Fund (non-profit and charities) Chose not to apply
Emergency Support Fund for Cultural, Heritage & Sports Associations	Emergency Support Fund for Cultural, Heritage & Sports Associations Unaware of program	Emergency Support Fund for Cultural, Heritage & Sports Associations Applied and approved	Emergency Support Fund for Cultural, Heritage & Sports Associations Have not applied but plan to	Emergency Support Fund for Cultural, Heritage & Sports Associations Did not qualify	Emergency Support Fund for Cultural, Heritage & Sports Associations Chose not to apply
BC Emergency Benefit for Workers	BC Emergency Benefit for Workers Unaware of program	BC Emergency Benefit for Workers Applied and approved	BC Emergency Benefit for Workers Have not applied but plan to	BC Emergency Benefit for Workers Did not qualify	BC Emergency Benefit for Workers Chose not to apply
WorkSafe BC Payment Changes	WorkSafe BC Payment Changes Unaware of program	WorkSafe BC Payment Changes Applied and approved	WorkSafe BC Payment Changes Have not applied but plan to	WorkSafe BC Payment Changes Did not qualify	WorkSafe BC Payment Changes Chose not to apply
Utilities Deferral Programs (i.e. BC Hydro, Fortis , Regional/Local)	Utilities Deferral Programs (i.e. BC Hydro, Fortis , Regional/Local) Unaware of program	Utilities Deferral Programs (i.e. BC Hydro, Fortis , Regional/Local) Applied and approved	Utilities Deferral Programs (i.e. BC Hydro, Fortis , Regional/Local) Have not applied but plan to	Utilities Deferral Programs (i.e. BC Hydro, Fortis , Regional/Local) Did not qualify	Utilities Deferral Programs (i.e. BC Hydro, Fortis , Regional/Local) Chose not to apply
Municipal Property Tax Relief	Municipal Property Tax Relief Unaware of program	Municipal Property Tax Relief Applied and approved	Municipal Property Tax Relief Have not applied but plan to	Municipal Property Tax Relief Did not qualify	Municipal Property Tax Relief Chose not to apply

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* 18. What is the number one support needed to assist you in your recovery efforts?

Operational funding assistance

Capital funding assistance for specific renovations due to COVID-19

Training for local workforce

Consulting services to support business planning and/or recovery (i.e. financial planning, marketing etc.)

Extended timelines to existing COVID-19 programs (both provincial and federal)

HR support (assistance with hiring and staff management)

Other (please specify)

COVID-19 Business Response & Recovery Survey

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* 1. Contact Name (optional)

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* 2. Business Name (optional)

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* 3. Where is your business located?

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* 4. Business Description

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* 5. Years in business

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* 6. Did your business close temporarily as a result of COVID-19?

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* 7. As of today, is your business open?

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* 8. Do you feel your business is at risk of permanent closure?

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* 9. How many people did you employ prior to the COVID-19 pandemic?

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* 10. How many people are you currently employing?

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* 11. Are you currently trying to hire staff?

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* 12. If yes to Q11, are you having challenges hiring?

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* 13. If applicable, has the 75% wage subsidy program allowed you to hire back staff?

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* 14. How has COVID-19 impacted your business (i.e. revenue, supply chain, labour force, hours of operation etc.)?

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* 15. What specific impacts has your business experienced?

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* 16. How have your sales/revenues been impacted

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* 17. What has your interaction been with the following benefit/support programs?

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* 18. What is the number one support needed to assist you in your recovery efforts?

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* 19. Please indicate any ideas, suggestions or comments you have regarding what is required for your business and its recovery efforts.

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* 20. Additional notes or comments.

* 3.
Where is your business located?