* 1. Overall, how satisfied or dissatisfied are you with The Sunshine Factory?

* 2. How would you rate the quality of your whole experience at The Sunshine Factory?

* 3. How well do our products and services meet your needs?

* 4. How likely is it that you would recommend The Sunshine Factory to a friend or colleague?

Not at all likely
Extremely likely

* 5. How would you rate the value for money of your whole experience at The Sunshine Factory?

* 6. How responsive have we been to your questions or concerns about our products and services?

* 7. How long have you been a customer of The Sunshine Factory?

* 8. Compared to our competitors, is The Sunshine Factory quality better, worse, or about the same?

* 9. What can we do to be better?

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