The shelter provides emergency medical care and short term housing for animals with urgent needs.
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The public can reach the organization quickly and easily using remote technologies like text, phone, and web chats.
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Volunteers are engaged in every area of the organization, including field and outreach services.
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Telehealth services are available for animal caregivers considering surrender, and foster caregivers, and finders of animals who may be sick or injured.
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Animals that physically enter the shelter have outcome pathways identified before or at the time of intake, so the in-shelter length of stay is reduced drastically.
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The vast majority of pets are housed in foster homes, rather than shelter kennels, and most foster pets are adopted directly from foster homes.
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Animal caregivers can access pet support services, including housing, medical and behavioral support, as well as food and supplies, to help keep the human-animal family together.
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Animal services personnel operate as trained case managers, helping people keep their pets, providing resources and support to struggling pet owners, and assisting owners who need to rehome their animals.
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The organization operates a comprehensive loose pet reunification service to successfully send most roaming pets home without them having to enter the shelter system.
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Human social services agencies, rescue groups, and other community partners work closely with the animal services organization, recognizing people and their pets as a family unit.
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