1. Customer Feedback

Please select the response that best describes your most recent interaction with the UAB Medical Genomics Laboratory. 

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1. How satisfied were you with your most recent experience with the UAB Medical Genomics Laboratory? (Required.)

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2. How convenient was it to use the UAB Medical Genomics Laboratory for your testing services? (Required.)

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3. How do the prices of UAB Medical Genomics Laboratory compare to other similar services you have used? (Required.)

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4. How likely are you to continue using the UAB Medical Genomics Laboratory in the future? (Required.)

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5. How knowledgeable was the customer service representative you interacted with? (Required.)

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6. How satisfied were you with the response time from our customer service team? (Required.)

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7. How satisfied were you with the turnaround time for your testing service? (Required.)

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8. What specific updates would you suggest for our website to enhance your user experience? (Required.)

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9. What changes or additions would you recommend to improve our genetic testing services? (Required.)

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10. Please provide your contact information if you'd like to speak with a customer service representative about your experience. If you prefer to remain anonymous, simply enter 'I wish to remain anonymous.' (Required.)

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