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* 1. Enter your e-mail

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* 2. Please indicate the importance of establishing a cooperative IT/OT working relationship:

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* 3. What activities can contribute to a positive outcome in your IT/OT interactions?

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* 4. What activities have created problems or issues in an IT/OT relationships that should be avoided?

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* 5. What different priorities with IT and OT organizations can cause issues? How can these be addressed?

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* 6. What are some of the key initial steps to create a better working relationship?

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* 7. How involved should IT be with the ability to access equipment on the manufacturing networks?

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* 8. What are the challenges as an outside company when dealing with a customer’s IT group? If you are an end-user, do you have recommendations for outside companies to deal with your IT team?

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* 9. Can an outside vendor get permission to use another method for remote access? If yes, can you indicate what is usually required?

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* 10. It would be interesting to get your thoughts on the below statement, about whether this will remain or evolve? “There's a large segment of facilities and industries that do not have dedicated IT people and the machine network is not managed or designed to deal with security issues, let alone remote access. Besides, there's no one looking at the plant network setup unless there's a new machine going to be added or there's an active downtime issue. We find that most of the time, these end users are in unregulated industries (unlike Food & Bev, Pharma, Automotive) and therefore have not needed to have the Enterprise side of the network gathering data or monitoring machine performance, where IT departments would typically get involved.”

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* 11. If there's no IT department managing plant floor networks, who is usually in charge of the plant network?

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* 12. If you're an OEM, is this usually better or worse than dealing with an IT department?

Thank You! The results of this survey will be shown only in aggregate and will be emailed to you prior to the next meeting so you can prepare any follow-up questions or provide additional feedback during our call on Oct 7. Please hit "Submit"

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