Skip to content

Transportation Access and Experience Survey

This brief survey helps us better understand transportation needs in Duxbury and surrounding towns--especially for individuals with mobility, health or access-related challenges. Your feedback will help improve available services and ensure they meet community needs.
1.Are you aware of free transportation services designed for people with mobility, health or access-related needs that can take you to places in Duxbury and nearby towns?
2.How do you typically learn about transportation options in your area? (Select all that apply.)
3.Is information about transportation services available in a format that works best for you (written, audio, or digital)?
4.How do you currently arrange your transportation? (Select all that apply.)
5.How easy is it for you to book a ride?
6.Do you require a wheel chair accessible vehicle when traveling?
7.Do you find it helpful to have a companion,caregiver or service animal travel with you?
8.What prevents you from using transportation services more often?(Select all that apply).
9.When using curb-to-curb service, are you comfortable locating the vehicle and boarding it?
10.Do you need assistance getting from your home to the vehicle, or from the vehicle into your destination?
11.What is the best way for a driver to alert you when they've arrived? (Select all that apply.)
12.Would you feel more comfortable if drivers received training on how to assist passengers with mobility, health , or access-related needs?
13.What would help you feel more confident using transportation services?(Select all that apply).
14.What transportation services are you currently aware of?
15.How do you usually find out about transportation options?
16.How do you arrange your transportation, and is that process easy or difficult?
17.What barriers prevent you from using transportation more frequently?
18.What would make transportation services more accessible or comfortable for you?
19.Are there any tools, apps, or support systems you wish existed to help with transportation?
20.What advice would you give to transportation providers to better serve passengers with mobility, health, or access-related needs?