B2B New Website Launch Survey

Hi, B2B Partner!

We are in the process of launching a new, more modern website to better serve you. The expected launch date is June 1, 2020. With this date quickly approaching, we want to get an understanding of your level of knowledge with the NuOrder ordering system, as this will be our new platform!

Please take a few minutes to complete the survey. Share with us your experience using our current hanesbrandsb2b.com website, knowledge of the NuOrder platform, and provide feedback for us to consider in launching the new and improved B2B website. We thank you in advance for your participation!

Best regards,
HanesBrands B2B Team

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* 1. Please provide your B2B Account Number.

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* 2. Please provide your company's contact information below.
Note: This should be the same information as your HanesBrands B2B account.

Your Name

Company Name

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* 3. How long have you been a customer of HanesBrands B2B?

10+ years

6-9 years

3-5 years

1-2 years

Less than a year

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* 4. What is your company's current channel of trade to reach your customer? Please select all that apply.

Brick & Mortar

Distributor

Multi-Door (Chain store)

eCommerce (.com website)

3rd Party Marketplace (Amazon, Ebay, etc.)

Discount Store (Closeouts & Excess)

International

Non-Profit Organization

Other (please specify)

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* 5. How often do you visit the HanesBrands B2B website?

Weekly

Bi-Weekly

Monthly

Quarterly

1-2 times a year

I no longer use the website

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* 6. How often are you actively ordering on the current B2B website?

Weekly

Bi-Weekly

Monthly

Quarterly

1-2 times a year

I no longer use the website

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* 7. Do you currently utilize other resources to purchase HBI product, in addition to our site?

Yes

If yes, please list the source/website below.

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* 8. What is the first thing that comes to mind when you think about the current B2B site - hanesbrandsb2b.com?

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* 9. How comfortable are you with navigating and ordering on the current B2B website?

Completely Uncomfortable

Fairly Comfortable

Can Navigate with Ease

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 10. Overall, how would you rate the current B2B website?

Do not like it at all

Gets the job done, but could be better

Great site, wouldn’t change a thing!

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 11. Please tell us why you selected your overall ranking for the B2B site in the previous question.

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* 12. What feature(s) do you use most often on the current B2B site? Please select all that apply.

Order History/My Account

FAQs

Sales Tools (Brand Catalogs, Sales Materials, etc.)

Drop Ship Functionality

Order Upload

Product Comparison Tool

Data Download

Other (please specify)

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* 13. How frequently do you utilize drop ship on the current B2B site?

Almost Always

Half of my orders

Sometimes, but not often

Never

I am not familiar with drop ship

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* 14. What is the most useful feature on the current B2B site?

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* 15. Do you struggle to locate any information/product on the current B2B site?

Yes

No, I can locate everything I need on the websit

If you answered yes, please specify.

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* 16. Do you feel any information is missing/could be more clear on the current B2B site?

Yes

No, all information is clear and can be found on the website

If you answered yes, please specify.

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* 17. If you could change one thing about the current B2B site, what would it be?

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* 18. How familiar are you with the NuOrder platform?

Very Familiar - Use it Often

Somewhat Familiar - Have Used It a Few Times

Not Familiar, but have heard of it

Have never heard of NuOrder until now

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* 19. In general, how confident are you with learning to navigate a new site?

Very confident - "not worried at all"

Somewhat confident - "with demo videos/instructions I will be fine"

Not so confident - "big learning curve for me and will need additional resources"

Not at all confident - "I don't think I will be able to use the new site"

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* 20. What feature(s) is most important to you to maintain on our new site?

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* 21. If possible, what feature(s) would you like to see added to our new site?

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* 22. Is there any HanesBrands B2B topic you would like to learn more about? Select all that apply.

Benefits for my Business

Utilizing Drop Ship

Future Order Date and Backordering

Top Sellers

Specific Brand (Hanes, Maidenform, Playtex, BALI/Lilyette, JMS, Champion, Duofold, Hanes Hosiery, L’eggs)

Specific Category (Intimates, Innerwear, Activewear, Printwear)

Other (please specify)

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* 23. For recording purposes, what do you feel is an appropriate time frame to preserve your current order history in the transfer to the new site?

6 months of order history

1 year of order history

2 years of order history

3-5 years of order history

More than 5 years of order history

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* 24. Overall, how do you feel about the new site for HanesBrands B2B?

Excited - "I cannot wait for it to launch!"

Slightly Hesitant - "Once I get use to the new one, it will be great!"

Worried – "This transition is going to be difficult for me"

Resistant – "I really don’t want to learn to use a new site"

B2B New Website Launch Survey

Question Title

* 1. Please provide your B2B Account Number.

Question Title

* 2. Please provide your company's contact information below. Note: This should be the same information as your HanesBrands B2B account.

Question Title

* 3. How long have you been a customer of HanesBrands B2B?

Question Title

* 4. What is your company's current channel of trade to reach your customer? Please select all that apply.

Question Title

* 5. How often do you visit the HanesBrands B2B website?

Question Title

* 6. How often are you actively ordering on the current B2B website?

Question Title

* 7. Do you currently utilize other resources to purchase HBI product, in addition to our site?

Question Title

* 8. What is the first thing that comes to mind when you think about the current B2B site - hanesbrandsb2b.com?

Question Title

* 9. How comfortable are you with navigating and ordering on the current B2B website?

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* 10. Overall, how would you rate the current B2B website?

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* 11. Please tell us why you selected your overall ranking for the B2B site in the previous question.

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* 12. What feature(s) do you use most often on the current B2B site? Please select all that apply.

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* 13. How frequently do you utilize drop ship on the current B2B site?

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* 14. What is the most useful feature on the current B2B site?

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* 15. Do you struggle to locate any information/product on the current B2B site?

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* 16. Do you feel any information is missing/could be more clear on the current B2B site?

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* 17. If you could change one thing about the current B2B site, what would it be?

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* 18. How familiar are you with the NuOrder platform?

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* 19. In general, how confident are you with learning to navigate a new site?

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* 20. What feature(s) is most important to you to maintain on our new site?

Question Title

* 21. If possible, what feature(s) would you like to see added to our new site?

Question Title

* 22. Is there any HanesBrands B2B topic you would like to learn more about? Select all that apply.

Question Title

* 23. For recording purposes, what do you feel is an appropriate time frame to preserve your current order history in the transfer to the new site?

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* 24. Overall, how do you feel about the new site for HanesBrands B2B?

* 2. Please provide your company's contact information below.
Note: This should be the same information as your HanesBrands B2B account.