Membership Satisfaction Survey

1. Greensboro Health Care Credit Union

Thank you for taking a few mintues of your time to help us improve our member service!

Question Title

* 1. Were you greeted by our staff when you walked in the door?

Yes

No

Question Title

* 2. How would you rate the staff at the Credit Union on making you feel welcome at the branches?

Very Satisfied

Somewhat Satisfied

Somewhat Dissatisfied

Very Dissatisfied

Question Title

* 3. How would you rate the professionalism and knowledge of the staff at the Credit Union?

Very Satisfied

Somewhat Satisfied

Somewhat Dissatisfied

Very Dissatisfied

Question Title

* 4. When you have a problem at the Credit Union, how is the quality of the resolution?

Very Satisfied

Somewhat Satisfied

Somewhat Unsatisfied

Very Unsatisfied

Question Title

* 5. How would you rate your overall satisfaction with the Credit Union?

Very Satisfied

Somewhat Satisfied

Somewhat Dissatisfied

Very Dissatisfied

Question Title

* 6. How likely are you to refer a co-worker or family member to join the Credit Union?

Very Likely

Somewhat Likely

Somewhat Unlikely

Very Unlikely

Question Title

* 7. Please let Genice DeCorte, CEO know how we could improve our credit union. This is an anonymous survey so if you would like for Genice to respond to your comments, please include your contact information. Thank you for taking the time to provide your feedback!