Avalon Harbor Survey

The City of Avalon is conducting a study about the boating community’s experiences with the Avalon Harbor Department and need your input. Your responses to this survey will help the Harbor Department better understand the needs and desires of the boating community and help us identify services, amenities, and programs to best fit those needs. This will take only a few minutes. You input is valuable to this planning process!

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* 1. Are you:

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* 2. What type of boat do you own?

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* 3. What is the length of your boat?

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* 4. How many years have you been visiting Avalon Harbor?

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* 5. In the past 12 months, how many times have you visited Avalon Harbor?

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* 6. When do you typically visit Avalon Harbor?

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* 7. During what seasons do you typically visit Avalon Harbor?

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* 8. What is the typical length of your stay at Avalon Harbor?

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* 9. If you stay overnight, do you typically stay:

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* 10. Which of the following statements is most true when you visit the community of Avalon?

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* 11. If you answered “sometimes” or “rarely” to question 10 above, please tell us why you do not go ashore more often.

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* 12. What are your three main reasons for going ashore?

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* 13. On a typical visit to Avalon Harbor, how often do you use each of the following facilities or services?

  Always Often Sometimes Rarely Never
Fuel dock
Self Service Pump-out/Water Float
Head Pumper service boat
Shoreboat
Dinghy Docks
Public Restrooms
Public Showers
Rentals (golf carts, bikes, kayaks, etc.)
SCUBA facilities
Marine Mechanics / Commercial Divers

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* 14. How do each of the following compare to your expectations of Avalon Harbor?

  Excellent Very Good Good Fair Poor
Boating facilities / services
Shoreside facilities / services
Overall Avalon Harbor Experience

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* 15. Would you recommend Avalon Harbor to other boaters?

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* 16. Please rate each of the following elements of your Avalon Harbor Experience.

  Excellent Good Fair Poor N/A
Overall experience
Mooring assignment process
Ease of picking up a mooring
Condition of moorings
Mooring fees
Overall appearance
Trash receptacle location/appearance
Marine mechanic services
Shoreboat service
Dinghy docks
Public restrooms
Public showers
Tow-line & weather assistance
Self-service pump-out float
Pump-a-head service
Trash boat service
Office Staff
Patrol Boat Staff

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* 17. Do you have any additional ideas, comments, questions, or concerns you would like to share?

Thank you for participating in this survey.  Your responses will help us to make your future Avalon Harbor experiences more enjoyable.
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