If you can’t recite your federal warranty rights, you may have been cheated.

The Magnuson Moss Warranty Act (15 U.S.C. §2302) prohibits automakers from conditioning warranty coverage on the use of branded products unless they first prove to the Federal Trade Commission that ONLY those products will work or they give those products to customers for free. It’s called the prohibition against “tie-in sales,” and no automaker has yet received a waiver to get around it. They must prove an aftermarket part or service caused damage before attempting to deny warranty coverage over either one. The burden is on them, not you.

If you have ever been pressured or misled about expensive brand parts and service, this is your chance to be heard!

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* 1. Who told you that using a fast lube or non-dealership part would void your warranty? Check all that apply.

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* 2. At the time it happened, did you know the federal MAGNUSON MOSS WARRANTY ACT prohibits automakers from tying warranty coverage to the use of branded products/services and that the burden of proving alleged damage from non-automaker-brand parts and service is on the automaker?

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* 3. Please fill in the following information about your car:

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* 4. In order to ensure answers are verifiable, please provide the following information:

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* 5. May we contact you further on this issue?

THANK YOU FOR PARTICIPATING!

For more information about your Magnuson Moss Warranty Act rights and where to file a complaint against a warrantor who violates them, see the Federal Trade Commission's website at https://www.consumer.ftc.gov/articles/0138-auto-warranties-routine-maintenance.

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