Curvy customers and what they need from in-store customer service...

1. Personal Information

25% of survey complete.

To add value to the work I am doing within the Australian plus-size Industry, it's crucial that I have facts & data to back up my "voice" on all things curvy. This is for YOU, you are the customer, you know what you want and need. YOUR voice needs to be heard, so by taking the time to complete this survey, you can be assured that your opinions will be expressed and put forward. The information provided by you will not be sold or released me, Janine Mison, to any 3rd party and will be reported anonymously.

This survey is all about customer service and how it impacts how you feel when shopping in a store, whether there's a different expectation of service depending on whether you are shopping in a plus-size specific store vs. a general retailer and how this may or may not affect your buying habits.

Thank you for your participation.

Love your shape!

Janine x

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* 1. Personal Details:

Name: *

City/Town: *

State/Province: *

ZIP/Postal Code: *

Email Address: *

Your Age:

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* 2. (Australian) Dress Size:

32+

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* 3. When you go clothes shopping for yourself, who do you shop with?

I usually shop on my own

I shop with a friend (who is not plus-size)

I shop with a friend (who is plus-size)

I shop with a group of friends (who are all plus-size)

I shop with a group of friends (who are all different sizes)

Other...

Other (please specify)

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* 4. What is your preference?

I prefer to shop in a store that is exclusive to plus-size women's clothing

I prefer to shop in a store that has a plus-size department/section

I prefer to shop in a store that has all women's fashion merchandised with the plus-sizes incorporated with the standard sizes

Other...

Other (please specify)

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* 5. Generally in women's fashion the customer service assistants are female, however in some department stores it can often be a male customer service assistant. Do you have a preference for customer service?

I prefer assistance from a female

I prefer assistance from a male

I don't mind who I receive assistance from, as long as they can help me

Other (please specify)