Augusta Community Input Survey

1. Default Section

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* 1. Have you or members of your household visited any Augusta Parks or Facilities during the past 12 months?

Yes

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* 2. Overall how would you rate the physical condition of ALL the parks, trails and recreation facilities in Augusta that you have visited?

Excellent

Good

Fair

Poor

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* 3. Over the past 12 months have you or other members of your household participated in any recreation programs offered by the Augusta Department of Recreation, Parks and Facilities?

Yes

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* 4. How would you rate the overall quality of programs that you and members of your household have participated in?

Excellent

Good

Fair

Poor

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* 5. Please use a scale of 5 to 1, where 5 means “Very Satisfied” and 1 means “Very Dissatisfied,” to rate your satisfaction with the following program services provided by Augusta Recreation, Parks and Facilities.

	5	4	3	2	1
Times programs are offered	Times programs are offered 5	Times programs are offered 4	Times programs are offered 3	Times programs are offered 2	Times programs are offered 1
Location of programs	Location of programs 5	Location of programs 4	Location of programs 3	Location of programs 2	Location of programs 1
Quality of instructors	Quality of instructors 5	Quality of instructors 4	Quality of instructors 3	Quality of instructors 2	Quality of instructors 1
Fees charged for value received	Fees charged for value received 5	Fees charged for value received 4	Fees charged for value received 3	Fees charged for value received 2	Fees charged for value received 1
Quality of the facility where program is offered	Quality of the facility where program is offered 5	Quality of the facility where program is offered 4	Quality of the facility where program is offered 3	Quality of the facility where program is offered 2	Quality of the facility where program is offered 1
Availability of information about programs and services on the website	Availability of information about programs and services on the website 5	Availability of information about programs and services on the website 4	Availability of information about programs and services on the website 3	Availability of information about programs and services on the website 2	Availability of information about programs and services on the website 1
Ease of navigation through the website	Ease of navigation through the website 5	Ease of navigation through the website 4	Ease of navigation through the website 3	Ease of navigation through the website 2	Ease of navigation through the website 1
Quality of customer service for registration	Quality of customer service for registration 5	Quality of customer service for registration 4	Quality of customer service for registration 3	Quality of customer service for registration 2	Quality of customer service for registration 1

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* 6. From the following list, please check ALL the organizations that you or members of your household have used for indoor and outdoor recreation programs and services during the last 12 months.

Boys & Girls Club

School Districts

Youth sports associations

YMCA

Churches/Houses of Worship

Neighboring Communities

Augusta Department of Recreation, Parks and Facilities

Private clubs (tennis, health, fitness, golf)

Georgia State Parks

Community Colleges/Universities

Homeowners Associations / Apartment Complex

Travel Sports Teams

Other (please specify)

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* 7. From the list below, please choose the top 5 most important programs to you or members of your household.

	1	2	3	4	5
Youth Learn to Swim	Youth Learn to Swim 1	Youth Learn to Swim 2	Youth Learn to Swim 3	Youth Learn to Swim 4	Youth Learn to Swim 5
Pre-school programs	Pre-school programs 1	Pre-school programs 2	Pre-school programs 3	Pre-school programs 4	Pre-school programs 5
Before and after school programs	Before and after school programs 1	Before and after school programs 2	Before and after school programs 3	Before and after school programs 4	Before and after school programs 5
Youth summer camp programs	Youth summer camp programs 1	Youth summer camp programs 2	Youth summer camp programs 3	Youth summer camp programs 4	Youth summer camp programs 5
Youth sports programs	Youth sports programs 1	Youth sports programs 2	Youth sports programs 3	Youth sports programs 4	Youth sports programs 5
Youth fitness and wellness programs	Youth fitness and wellness programs 1	Youth fitness and wellness programs 2	Youth fitness and wellness programs 3	Youth fitness and wellness programs 4	Youth fitness and wellness programs 5
Martial arts programs	Martial arts programs 1	Martial arts programs 2	Martial arts programs 3	Martial arts programs 4	Martial arts programs 5
Adult fitness and wellness programs	Adult fitness and wellness programs 1	Adult fitness and wellness programs 2	Adult fitness and wellness programs 3	Adult fitness and wellness programs 4	Adult fitness and wellness programs 5
Water fitness programs	Water fitness programs 1	Water fitness programs 2	Water fitness programs 3	Water fitness programs 4	Water fitness programs 5
Tennis lessons and leagues	Tennis lessons and leagues 1	Tennis lessons and leagues 2	Tennis lessons and leagues 3	Tennis lessons and leagues 4	Tennis lessons and leagues 5
Youth arts and crafts programs	Youth arts and crafts programs 1	Youth arts and crafts programs 2	Youth arts and crafts programs 3	Youth arts and crafts programs 4	Youth arts and crafts programs 5
Youth drama/ performing arts programs	Youth drama/ performing arts programs 1	Youth drama/ performing arts programs 2	Youth drama/ performing arts programs 3	Youth drama/ performing arts programs 4	Youth drama/ performing arts programs 5
Youth gymnastics and cheerleading	Youth gymnastics and cheerleading 1	Youth gymnastics and cheerleading 2	Youth gymnastics and cheerleading 3	Youth gymnastics and cheerleading 4	Youth gymnastics and cheerleading 5
Senior adult programs	Senior adult programs 1	Senior adult programs 2	Senior adult programs 3	Senior adult programs 4	Senior adult programs 5
Adult arts and crafts programs	Adult arts and crafts programs 1	Adult arts and crafts programs 2	Adult arts and crafts programs 3	Adult arts and crafts programs 4	Adult arts and crafts programs 5
Adult drama/ performing arts programs	Adult drama/ performing arts programs 1	Adult drama/ performing arts programs 2	Adult drama/ performing arts programs 3	Adult drama/ performing arts programs 4	Adult drama/ performing arts programs 5
Programs for Disabled	Programs for Disabled 1	Programs for Disabled 2	Programs for Disabled 3	Programs for Disabled 4	Programs for Disabled 5
Special events	Special events 1	Special events 2	Special events 3	Special events 4	Special events 5
Fishing programs	Fishing programs 1	Fishing programs 2	Fishing programs 3	Fishing programs 4	Fishing programs 5
Nature programs	Nature programs 1	Nature programs 2	Nature programs 3	Nature programs 4	Nature programs 5

Other (please specify)

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* 8. From the list below, please choose the top 5 most important facilities / amenities to you or members of your household.

	1	2	3	4	5
Youth soccer fields	Youth soccer fields 1	Youth soccer fields 2	Youth soccer fields 3	Youth soccer fields 4	Youth soccer fields 5
Youth baseball and softball fields	Youth baseball and softball fields 1	Youth baseball and softball fields 2	Youth baseball and softball fields 3	Youth baseball and softball fields 4	Youth baseball and softball fields 5
Youth football fields	Youth football fields 1	Youth football fields 2	Youth football fields 3	Youth football fields 4	Youth football fields 5
Adult softball fields	Adult softball fields 1	Adult softball fields 2	Adult softball fields 3	Adult softball fields 4	Adult softball fields 5
Adult soccer fields	Adult soccer fields 1	Adult soccer fields 2	Adult soccer fields 3	Adult soccer fields 4	Adult soccer fields 5
Small neighborhood parks	Small neighborhood parks 1	Small neighborhood parks 2	Small neighborhood parks 3	Small neighborhood parks 4	Small neighborhood parks 5
Large community parks	Large community parks 1	Large community parks 2	Large community parks 3	Large community parks 4	Large community parks 5
Off-leash dog park	Off-leash dog park 1	Off-leash dog park 2	Off-leash dog park 3	Off-leash dog park 4	Off-leash dog park 5
Outdoor swimming pools/water parks	Outdoor swimming pools/water parks 1	Outdoor swimming pools/water parks 2	Outdoor swimming pools/water parks 3	Outdoor swimming pools/water parks 4	Outdoor swimming pools/water parks 5
Playground equipment	Playground equipment 1	Playground equipment 2	Playground equipment 3	Playground equipment 4	Playground equipment 5
Outdoor basketball courts	Outdoor basketball courts 1	Outdoor basketball courts 2	Outdoor basketball courts 3	Outdoor basketball courts 4	Outdoor basketball courts 5
Outdoor tennis courts	Outdoor tennis courts 1	Outdoor tennis courts 2	Outdoor tennis courts 3	Outdoor tennis courts 4	Outdoor tennis courts 5
Outdoor sand volleyball courts	Outdoor sand volleyball courts 1	Outdoor sand volleyball courts 2	Outdoor sand volleyball courts 3	Outdoor sand volleyball courts 4	Outdoor sand volleyball courts 5
Walking, hiking and biking trails	Walking, hiking and biking trails 1	Walking, hiking and biking trails 2	Walking, hiking and biking trails 3	Walking, hiking and biking trails 4	Walking, hiking and biking trails 5
Natural areas and wildlife habitats	Natural areas and wildlife habitats 1	Natural areas and wildlife habitats 2	Natural areas and wildlife habitats 3	Natural areas and wildlife habitats 4	Natural areas and wildlife habitats 5
Boating and fishing areas	Boating and fishing areas 1	Boating and fishing areas 2	Boating and fishing areas 3	Boating and fishing areas 4	Boating and fishing areas 5
Picnic areas and shelters	Picnic areas and shelters 1	Picnic areas and shelters 2	Picnic areas and shelters 3	Picnic areas and shelters 4	Picnic areas and shelters 5
Skate parks	Skate parks 1	Skate parks 2	Skate parks 3	Skate parks 4	Skate parks 5
Indoor sports fields (baseball, soccer, etc.)	Indoor sports fields (baseball, soccer, etc.) 1	Indoor sports fields (baseball, soccer, etc.) 2	Indoor sports fields (baseball, soccer, etc.) 3	Indoor sports fields (baseball, soccer, etc.) 4	Indoor sports fields (baseball, soccer, etc.) 5
Indoor tennis centers	Indoor tennis centers 1	Indoor tennis centers 2	Indoor tennis centers 3	Indoor tennis centers 4	Indoor tennis centers 5
Indoor senior centers	Indoor senior centers 1	Indoor senior centers 2	Indoor senior centers 3	Indoor senior centers 4	Indoor senior centers 5
Indoor basketball/volleyball courts	Indoor basketball/volleyball courts 1	Indoor basketball/volleyball courts 2	Indoor basketball/volleyball courts 3	Indoor basketball/volleyball courts 4	Indoor basketball/volleyball courts 5
Indoor fitness and exercise facilities	Indoor fitness and exercise facilities 1	Indoor fitness and exercise facilities 2	Indoor fitness and exercise facilities 3	Indoor fitness and exercise facilities 4	Indoor fitness and exercise facilities 5
Indoor running/walking track	Indoor running/walking track 1	Indoor running/walking track 2	Indoor running/walking track 3	Indoor running/walking track 4	Indoor running/walking track 5
Indoor swimming pools/leisure pool	Indoor swimming pools/leisure pool 1	Indoor swimming pools/leisure pool 2	Indoor swimming pools/leisure pool 3	Indoor swimming pools/leisure pool 4	Indoor swimming pools/leisure pool 5
Multigenerational Community / Recreation Center	Multigenerational Community / Recreation Center 1	Multigenerational Community / Recreation Center 2	Multigenerational Community / Recreation Center 3	Multigenerational Community / Recreation Center 4	Multigenerational Community / Recreation Center 5

Other (please specify)

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* 9. The costs to provide recreation programs are funded through a combination of participant fees and general tax revenues. The following are categories of programs offered by Augusta Parks. For each program category please indicate what percent of the program costs should be paid by taxes and what percent by user fees.

	100% taxes, 0% Fees	75% taxes, 25% Fees	50% taxes, 50% Fees	25% taxes, 75% Fees	0% taxes, 100% fees
Youth sports programs	Youth sports programs 100% taxes, 0% Fees	Youth sports programs 75% taxes, 25% Fees	Youth sports programs 50% taxes, 50% Fees	Youth sports programs 25% taxes, 75% Fees	Youth sports programs 0% taxes, 100% fees
Adult sports programs	Adult sports programs 100% taxes, 0% Fees	Adult sports programs 75% taxes, 25% Fees	Adult sports programs 50% taxes, 50% Fees	Adult sports programs 25% taxes, 75% Fees	Adult sports programs 0% taxes, 100% fees
Youth camps	Youth camps 100% taxes, 0% Fees	Youth camps 75% taxes, 25% Fees	Youth camps 50% taxes, 50% Fees	Youth camps 25% taxes, 75% Fees	Youth camps 0% taxes, 100% fees
Adult classes (exercise, arts, dance, etc.)	Adult classes (exercise, arts, dance, etc.) 100% taxes, 0% Fees	Adult classes (exercise, arts, dance, etc.) 75% taxes, 25% Fees	Adult classes (exercise, arts, dance, etc.) 50% taxes, 50% Fees	Adult classes (exercise, arts, dance, etc.) 25% taxes, 75% Fees	Adult classes (exercise, arts, dance, etc.) 0% taxes, 100% fees
Youth classes (swimming, arts, dance, etc.)	Youth classes (swimming, arts, dance, etc.) 100% taxes, 0% Fees	Youth classes (swimming, arts, dance, etc.) 75% taxes, 25% Fees	Youth classes (swimming, arts, dance, etc.) 50% taxes, 50% Fees	Youth classes (swimming, arts, dance, etc.) 25% taxes, 75% Fees	Youth classes (swimming, arts, dance, etc.) 0% taxes, 100% fees
Senior Adults classes	Senior Adults classes 100% taxes, 0% Fees	Senior Adults classes 75% taxes, 25% Fees	Senior Adults classes 50% taxes, 50% Fees	Senior Adults classes 25% taxes, 75% Fees	Senior Adults classes 0% taxes, 100% fees
Special events and festivals	Special events and festivals 100% taxes, 0% Fees	Special events and festivals 75% taxes, 25% Fees	Special events and festivals 50% taxes, 50% Fees	Special events and festivals 25% taxes, 75% Fees	Special events and festivals 0% taxes, 100% fees
Programs for low income residents	Programs for low income residents 100% taxes, 0% Fees	Programs for low income residents 75% taxes, 25% Fees	Programs for low income residents 50% taxes, 50% Fees	Programs for low income residents 25% taxes, 75% Fees	Programs for low income residents 0% taxes, 100% fees
Programs for special populations/disabled	Programs for special populations/disabled 100% taxes, 0% Fees	Programs for special populations/disabled 75% taxes, 25% Fees	Programs for special populations/disabled 50% taxes, 50% Fees	Programs for special populations/disabled 25% taxes, 75% Fees	Programs for special populations/disabled 0% taxes, 100% fees

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* 10. Please check ALL the ways you learn about Augusta parks, programs and activities.

Activity Guide

Website

Newspaper Articles

Radio

Cable Access Television

At Recreation, Parks and Facilities

From friends and neighbors

School flyers/newsletters

E-blasts

Department staff

Social media (Twitter, Facebook, etc.)

Newsletters

Other (please specify)

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* 11. Please check ALL the reasons that deter you or other members of your household from using Augusta Parks, recreation facilities or programs more often.

Facilities are not well maintained

Program or facility not offered

We are too busy

Security is insufficient

Lack of quality programs

Too far from our residence

Class full

Fees are too high

Program times are not convenient

Use facilities in other communities

Poor customer service by staff

I do not know location of facilities

Facilities don’t have the right equipment

Language barriers are difficult

I do not know what is being offered

Facility operating hours are not convenient

Registration for programs is difficult

Lack of parking

Use services of other agencies

Lack of accessibility

Other (please specify)

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* 12. If an additional $100 were available for Parks and Recreation facilities in Augusta, how would you allocate the funds among the categories listed below? [Please be sure that your allocation adds up to $100.]

Maintain and improve existing parks (playgrounds, shelters, etc.)

Maintain and develop walking and biking trails

Maintain and develop outdoor sports fields

Maintain and develop indoor community centers and facilities

Maintain and develop outdoor and indoor pools

Maintain and develop tennis centers

Develop new or expand existing parks to regional parks

Expand Augusta River Walk

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* 13. Choose the five most preferred times slots that you would like programs and activities to be offered.

	Day	Time
1st Preference	1st Preference Day menu	1st Preference Time menu
2nd Preference	2nd Preference Day menu	2nd Preference Time menu
3rd Preference	3rd Preference Day menu	3rd Preference Time menu
4th Preference	4th Preference Day menu	4th Preference Time menu
5th Preference	5th Preference Day menu	5th Preference Time menu

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* 14. Costs to improve existing parks, trails, aquatics, sports, and cultural facilities, as well as build new facilities would need to be paid through tax revenues and user fees. Knowing that, what is the maximum amount of additional tax revenue you would be willing to pay to develop and operate the types of parks, trails, aquatics, sports, and cultural facilities that are most important to you and your household?

$9 or more per month

$7-$8 per month

$5-$6 per month

$3-$4 per month

Nothing

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* 15. Please rate your satisfaction with the overall value your household receives from Augusta Parks and its offerings.

Very satisfied

Somewhat satisfied

Neutral

Somewhat dissatisfied

Very dissatisfied

Don't know