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E-911 Customer Satisfaction Survey

Augusta 911 is consistently working to improve the quality of our services. You can help by rating the services we provided using the following survey. The information and comments that you offer will greatly assist us in evaluating our culture of service. We appreciate your time in responding to this survey. Remember, this survey is dealing only with the telephone segment of the service provided.
1.Date and Time of Service(Required.)
2.Location Address
3.Your Name
4.Your Phone Number
5.Quality of service: How was your overall experience with Augusta 911?(Required.)
6.Type of service: Which service did you request?(Required.)
7.911 Communication Officer: Was your operator courteous and professional?(Required.)
8.The 911 Communication Officer understood my issue.(Required.)
9.911 answering time: Was your call answered in a timely manner?(Required.)
10.Information retrieval: Were the questions asked easy for you to understand?(Required.)
11.Additional Comments
Current Progress,
0 of 11 answered