Audiology Australia Members Quiz for IAA's Business Bootcamp Survey

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4. Practicing to the top of the audiology profession can be understood as:

 Scope of practice limited to areas of common training with audiometrists.

 Working in independent practice only.

 Working for a hearing aid manufacturer.

 Offering services that cover aspects of audiology that are uniquely audiological such as tinnitus, vestibular audiology, paediatrics, and/or auditory processing.

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5. Indicate which of the following statements is accurate:

 Testing hearing and fitting hearing aids is a reasonable description of the scope of audiology.

 Testing hearing and fitting hearing aids is what audiologists have in common with some other providers like audiometrists and hearing aid dispensers audiology.

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6. Practicing audiology but not charging for services has resulted in:

 Poor public understanding of the role of audiologists.

 Audiologists themselves under valueing their own services.

 Both of the above.

 Neither of the above.

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7. Communication assessment only requires a questionnaire that can be filled out before an appointment

 True.

 False.

 True for those with complex needs.

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8. Mastering skills is all that is required for successful audiological practice

 True – the public will seek out audiological skills.

 False – Mastering skills is only one aspect of service delivery – those skills also need to be operationalized, monetized and marketed.

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9. Product supply in contemporary practices includes the following:

 Hearing Aids

 Over the counter devices / Hearables

 Assistive Listening Devices

 Implantable hearing devices

 All of the above

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10. Audiological services for children should always be free.

 True –audiologists should provide charity to all families.

 False – professional services carry value and audiologists can use their discretion to discount fees when indicated.

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11. Question 9.Expanding the range of services offered in an audiology practice requires which of the following:

 Staff training

 Equipment

 Pricing structures

 Promotion

 All of the above

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12. Vestibular assessment and rehabilitation is well within the scope of qualified audiologists

 True

 False

 Only true when the patient has been diagnosed with Meniere’s Disease

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13. Over the counter hearing devices should carry a warning that they are suited only to mild hearing losses

 True

 False

 I don’t know

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14. Supplying services for hearing loss and related conditions should be free

 True – the public are paying enough for hearing aids.

 False – hearing serves are valuable and contribute to outcomes and are part of the overall rehabilitation plan

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15. Tick which of the following apply to concierge audiology

 Patient focused care

 Assessment driven individualized audiological care

 Both of the above

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16. Itemized billing is the same thing as unbundling the cost of hearing devices and services.

 True

 False

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17. Communication needs assessments should be free to the public because they are not listed under Australia’s Medicare Benefit Schedule.

 I agree

 I disagree

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18. Consistent standards of care can be achieved through:

 Staff training

 Policy and procedure manuals

 Ongoing reviews

 Patient feedback

 A combination of all the above

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19. Branding audiological professional practice is best left to your preferred hearing device supplier.

 I agree

 I disagree

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20. Challenges that may need to be faced when starting a clinic include which of the following:

 Identifying the right clinical equipment to use

 Identifying the right CRM/CRM's for the clinic

 Both of the above

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21. Establishing a new independent audiology clinic requires which of the following:

Research, business planning, determination and implementation

Nothing much – just put your name on the door and you are ready to go

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22. Revenue in an audiology practice can be expected to be derived from:

Hearing aids fitted only

Services provided only

A fairly even split between devices sold and services provided

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23. The Hearing Services Program introduced a new item 920 in 2020 that:

 Allows for reassessment of hearing annually for those not fitted with hearing aids.

 Covers the cost of hearing protection for workers operating heavy machinery.

 Pays for hearing aid repairs.

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24. The Hearing Services Program voucher holders can purchase hearing aids over the counter and bring these into the program.

 True

 False

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25. NDIS participants living with autism automatically receive supports for auditory processing disorder.

 True

 False

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26. NDIS participants who are self managed do not require their audiologist to demonstrate benefit for assistive technology.

 True

 False

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27. Quality assurance involves which of the following:

 Policies and Procedures specific to the clinic

 Complaints and Feedback systems made known to patients

 Staff training

 Ongoing education

 All of the above

None of the above

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28. IAA partners with BNG Online to offer a Quality Management Platform for members

 True

 False

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29. Telehealth is useful which of the following:

 Services to remote areas.

 Counselling.

 Communication training.

 Trouble shooting device failure.

 All of the above.

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30. Expanding services to implantable devices is only possible for audiologists who are employed by ENT surgeons.

 True

 False

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31. Which of the following are fixed costs for an audiology practice:

 Salaries

 Rent

 Devices purchased from manufacturers

 Professional indemnity insurance

 Consumables

 Courier costs

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32. Office staff in an audiology practice are an unnecessary expense.

 True

 False

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33. The cost of devices dispensed in audiology clinics should be based on:

 What the public is willing to pay.

 What manufacturer owned clinics charge.

 What discount stores like Costco and Specsavers charge.

 None of the above.

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34. Breakeven rate is:

 The total cost of running a clinic divided by the total number of employees.

 The amount every full-time equivalent, revenue generating provider needs to collect, per hour, to breakeven and cover expenses and overhead.

 Unimportant to setting prices

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35. The annual cost of running a practice is $350 000.
The practice employs 1.5 full time equivalent professional staff, who see patients for 28 hours per week, for 42 weeks per year.

The number of billable hours in this practice is:

 420

 1500

 350

 1764

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36. The breakeven hourly rate for the practice described in Question 32 is:

 $300

 $198

 $99

 $75

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37. Every patient visit, even if no charge, should generate a patient encounter that is recorded and reported in clinical notes.

 True

 False

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38. FTE stands for:

 Fully Tested Equipment

 Finally Trialled Ears

 Full Time Equivalent

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39. Hearing aid bundled pricing is:

When items and services are billed, individually, as they occur.

When, on the date of fitting, the hearing aid, its evaluation, fitting and long-term care, are billed under one amount.

When service plans are billed separately.

When hearing aids are billed separately from service.

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40. Bundled pricing offers which of the following:

 A traditional method of billing.

 Few unexpected costs for patients.

 Both of the above

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41. Unbundled pricing offers which of the following:

 Professional fees separated from device costs.

 Payment for each consultation.

 Both of the above.

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42. Itemized billing applies to:

 Unbundled pricing

 Bundled pricing

 Both unbundled and bundled pricing

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43. Value is the another word for price.

 True

 False

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44. Operating a profitable audiology practice is:

 Unethical

 Responsible business practice

 Neither of the above

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45. Service driven pricing can be based on:

 Individual procedures

 Time

 Both of the above

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46. Profit and loss is a concept for accountants not audiologists.

 I agree

 I disagree

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47. All audiology practices should charge the same fee for all products and for all services offered.

 Yes – this means patients will get fair pricing

 No –operating costs vary depending on location and other factors so some practices are more expensive to run than others and responsible businesses

Audiology Australia Members Quiz for IAA's Business Bootcamp

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* 1. Your First Name

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* 2. Your Surname

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* 3. Your Audiology Australia Membership Number

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* 4. Practicing to the top of the audiology profession can be understood as:

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* 5. Indicate which of the following statements is accurate:

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* 6. Practicing audiology but not charging for services has resulted in:

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* 7. Communication assessment only requires a questionnaire that can be filled out before an appointment

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* 8. Mastering skills is all that is required for successful audiological practice

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* 9. Product supply in contemporary practices includes the following:

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* 10. Audiological services for children should always be free.

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* 11. Question 9.Expanding the range of services offered in an audiology practice requires which of the following:

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* 12. Vestibular assessment and rehabilitation is well within the scope of qualified audiologists

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* 13. Over the counter hearing devices should carry a warning that they are suited only to mild hearing losses

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* 14. Supplying services for hearing loss and related conditions should be free

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* 15. Tick which of the following apply to concierge audiology

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* 16. Itemized billing is the same thing as unbundling the cost of hearing devices and services.

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* 17. Communication needs assessments should be free to the public because they are not listed under Australia’s Medicare Benefit Schedule.

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* 18. Consistent standards of care can be achieved through:

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* 19. Branding audiological professional practice is best left to your preferred hearing device supplier.

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* 20. Challenges that may need to be faced when starting a clinic include which of the following:

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* 21. Establishing a new independent audiology clinic requires which of the following:

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* 22. Revenue in an audiology practice can be expected to be derived from:

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* 23. The Hearing Services Program introduced a new item 920 in 2020 that:

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* 24. The Hearing Services Program voucher holders can purchase hearing aids over the counter and bring these into the program.

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* 25. NDIS participants living with autism automatically receive supports for auditory processing disorder.

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* 26. NDIS participants who are self managed do not require their audiologist to demonstrate benefit for assistive technology.

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* 27. Quality assurance involves which of the following:

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* 28. IAA partners with BNG Online to offer a Quality Management Platform for members

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* 29. Telehealth is useful which of the following:

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* 30. Expanding services to implantable devices is only possible for audiologists who are employed by ENT surgeons.

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* 31. Which of the following are fixed costs for an audiology practice:

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* 32. Office staff in an audiology practice are an unnecessary expense.

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* 33. The cost of devices dispensed in audiology clinics should be based on:

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* 34. Breakeven rate is:

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* 35. The annual cost of running a practice is $350 000.The practice employs 1.5 full time equivalent professional staff, who see patients for 28 hours per week, for 42 weeks per year.The number of billable hours in this practice is:

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* 36. The breakeven hourly rate for the practice described in Question 32 is:

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* 37. Every patient visit, even if no charge, should generate a patient encounter that is recorded and reported in clinical notes.

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* 38. FTE stands for:

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* 39. Hearing aid bundled pricing is:

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1. Your First Name

2. Your Surname

3. Your Audiology Australia Membership Number

4. Practicing to the top of the audiology profession can be understood as:

5. Indicate which of the following statements is accurate:

6. Practicing audiology but not charging for services has resulted in:

7. Communication assessment only requires a questionnaire that can be filled out before an appointment

8. Mastering skills is all that is required for successful audiological practice

9. Product supply in contemporary practices includes the following:

10. Audiological services for children should always be free.

11. Question 9.Expanding the range of services offered in an audiology practice requires which of the following:

12. Vestibular assessment and rehabilitation is well within the scope of qualified audiologists

13. Over the counter hearing devices should carry a warning that they are suited only to mild hearing losses

14. Supplying services for hearing loss and related conditions should be free

15. Tick which of the following apply to concierge audiology

16. Itemized billing is the same thing as unbundling the cost of hearing devices and services.

17. Communication needs assessments should be free to the public because they are not listed under Australia’s Medicare Benefit Schedule.

18. Consistent standards of care can be achieved through:

19. Branding audiological professional practice is best left to your preferred hearing device supplier.

20. Challenges that may need to be faced when starting a clinic include which of the following:

21. Establishing a new independent audiology clinic requires which of the following:

22. Revenue in an audiology practice can be expected to be derived from:

23. The Hearing Services Program introduced a new item 920 in 2020 that:

24. The Hearing Services Program voucher holders can purchase hearing aids over the counter and bring these into the program.

25. NDIS participants living with autism automatically receive supports for auditory processing disorder.

26. NDIS participants who are self managed do not require their audiologist to demonstrate benefit for assistive technology.

27. Quality assurance involves which of the following:

28. IAA partners with BNG Online to offer a Quality Management Platform for members

29. Telehealth is useful which of the following:

30. Expanding services to implantable devices is only possible for audiologists who are employed by ENT surgeons.

31. Which of the following are fixed costs for an audiology practice:

32. Office staff in an audiology practice are an unnecessary expense.

33. The cost of devices dispensed in audiology clinics should be based on:

34. Breakeven rate is:

35. The annual cost of running a practice is $350 000.
The practice employs 1.5 full time equivalent professional staff, who see patients for 28 hours per week, for 42 weeks per year.

The number of billable hours in this practice is:

36. The breakeven hourly rate for the practice described in Question 32 is:

37. Every patient visit, even if no charge, should generate a patient encounter that is recorded and reported in clinical notes.

38. FTE stands for:

39. Hearing aid bundled pricing is:

40. Bundled pricing offers which of the following:

41. Unbundled pricing offers which of the following:

42. Itemized billing applies to:

43. Value is the another word for price.

44. Operating a profitable audiology practice is:

45. Service driven pricing can be based on:

46. Profit and loss is a concept for accountants not audiologists.

47. All audiology practices should charge the same fee for all products and for all services offered.