Thank you for giving us the opportunity to serve you better. Please help us by taking a few minutes to tell us about the service that you have received so far. We appreciate your business and want to make sure we meet your expectations.

Sincerely,

Neil Reichenberg
Executive Director, IPMA-HR

* 1. Overall, how satisfied or dissatisfied are you with Assessment Services?

* 2. Which of the following words would you use to describe our products? Select all that apply.

* 3. How well do our products meet your needs?

* 4. How would you rate the quality of the product?

* 5. How would you rate the value for money of the product?

* 6. How responsive have we been to your questions or concerns about our products?

Please answer the following processing-related questions about your order.

* 7. Your initial contact was responded to (by phone or email) within one (1) business day.

* 8. The order was received on time.

* 9. The order was complete.

* 10. Your requests (if made) were met as promised.

* 11. How long have you been a customer of IPMA-HR?

* 12. How did you hear about IPMA-HR?
Please list any professional publications, blogs or websites you read and/or visit regularly.

* 13. How likely are you to purchase any of our products again?

* 14. How likely is it that you would recommend IPMA-HR to a friend or colleague?

* 15. Do you have any other comments, questions or concerns?

Thank you for your time!
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