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Arctic Air Pocket Customer Satisfaction Survey
Thank you for your purchase of the Arctic Air
®
Pocket! Please answer the short survey below to let us know what you think!
*
1.
How would you rate Arctic Air
®
Pocket on a scale of 1 to 5 stars? (1 = bad, 5 = love it)
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
2.
How would you improve Arctic Air
®
Pocket to make it a 5 star rating?
*
3.
How likely are you to recommend Arctic Air
®
Pocket to a friend or family member?
(Required.)
Not Likely
Extremely Likely
Not Likely
Extremely Likely
*
4.
How would you rate the overall cooling provided by Arctic Air
®
Pocket? (1 = bad, 5 = love it)
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
*
5.
How would you rate the
size
of
Arctic Air
®
Pocket? (1 = too little, 5 = perfect)
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
*
6.
How would you rate the
amount of evaporative cooling mist
from the Arctic Air
®
Pocket? (1 =too little, 5 = perfect)
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
*
7.
How would you rate the
sound level
of Arctic Air
®
Pocket? (1 = very loud, 5 = perfect)
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
*
8.
How would you rate the
rechargeable run time
of Arctic Air
®
Pocket? (1 = very short, 5 = perfect)
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
*
9.
How would you rate the
adjustable speed levels
of Arctic Air
®
Pocket? (1 = bad, 5 = perfect)
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
*
10.
How would you rate the
weight & portability
of Arctic Air
®
Pocket? (1 = hard, 5 = easy)
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
Other (please specify)
*
11.
Which feature do you like BEST about Arctic Air
®
Pocket?
(Required.)
Provides cool, clean air anywhere
Built-in Kickstand
Fits in your pocket
Lightweight and portable
Runs up to 12 hours per charge
Cordless and rechargeable
Color changing LED lights
Powerful personal air cooler
Quiet operation
USB rechargeable
Lanyard
Misters
3 adjustable speeds
Other (please specify)
*
12.
Where do you use your Arctic Air
®
Pocket? (please check all that apply)
(Required.)
Inside the home
Shed
Garage
Mowing the lawn
Gym
Walking the dog
Strolling the baby
Outdoor events
Car
Shopping
Waiting in lines
Outdoor activities
Pool
Beach
Playing sports
Watching sports
Jogging
Sight seeing
Outdoor relaxing
At work
Amusement parks
Picnics
Fairs
Outdoor parties
Other (please specify)
*
13.
When did you get your Arctic Air
®
Pocket?
(Required.)
May
September
November
January
July
June
August
April
March
December
February
October
*
14.
During which months do you or will you use your Arctic Air
®
Pocket? (please check all that apply)
(Required.)
January
February
March
April
May
June
July
August
September
October
November
December
I haven't used it yet
*
15.
At which store did you purchase Arctic Air
®
Pocket?
(Required.)
Target
Menards
Walgreens
BJ's
Costco
Walmart
Amazon
Kroger
Best Buy
Tractor Supply
CVS
Home Depot
Dollar General
Lowe's
Kohl's
Sam's Club
Bed Bath & Beyond
I didn't purchase one - mine was given to me
Other (please specify)
*
16.
Does the retail packaging above properly explain the features and benefits of Arctic Air
®
Pocket?
(Required.)
Yes
No and this is why:
*
17.
Did the instructions included in the packaging properly explain
how to use
Arctic Air
®
Pocket?
(Required.)
Yes
No and this is why:
*
18.
Were there any issues while unboxing your Arctic Air
®
Pocket?
(Required.)
No
Yes and this was my issue:
*
19.
Have you ever purchased any other Arctic Air
®
products?
(Required.)
Yes - the original Arctic Air® evaporative cooler
Yes - the Arctic Air® Pure Chill evaporative cooler
Yes - the Arctic Air® Pure Chill 2.0
Yes - the Arctic Air® Tower evaporative cooler
Yes - the Arctic Air® Tower 2.0
Yes - the Arctic Air® Hat
Yes - the Arctic Air® Cap
Yes - the Arctic Air® Freedom
Yes - the Arctic Air® Freedom 2.0
Yes - the Arctic Air® Pure Chill XL
Yes - the Arctic Air® Tower+
Yes - the Arctic Air® Chillwell
Yes - the Arctic Air® Pocket
Yes - the Arctic Air® Chill Zone
Yes - the Arctic Air® Freedom Ultra
Yes - the Arctic Air® Outdoor
Yes - the Arctic Air® Grip Go
Yes - the Arctic Air® Standing Mister
No - this is my first Arctic Air® purchase
Yes and this was my issue:
20.
Please share with us any other feedback you have on the Arctic Air
®
Pocket.