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Arctic Air® Outdoor Max Customer Satisfaction Survey
Thank you for your purchase of the Arctic Air
®
Outdoor Max! Please answer the short survey below to let us know what you think!
*
1.
How would you rate Arctic Air
®
Outdoor Max on a scale of 1 to 5 stars? (1 = bad, 5 = love it)
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
2.
How would you improve Arctic Air
®
Outdoor Max to make it a 5 star rating?
*
3.
How likely are you to recommend Arctic Air
®
Outdoor Max to a friend or family member?
(Required.)
Not Likely
Extremely Likely
Not Likely
Extremely Likely
*
4.
How would you rate the
overall cooling
provided by Arctic Air
®
Outdoor Max? (1 = bad, 5 = love it)
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
*
5.
How would you rate the
size & weight
of Arctic Air
®
Outdoor Max? (1 = not good, 5 = perfect)
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
*
6.
How would you rate the
amount of evaporative cooling mist
from the Arctic Air
®
Outdoor Max? (1 = bad, 5 = perfect)
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
*
7.
How would you rate the
ease of filling
the Arctic Air® Outdoor Max? (1 = bad, 5 = perfect)
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
*
8.
How would you rate the
adjustable speed levels
of Arctic Air
®
Outdoor Max(1 = very slow, 5 = perfect)
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
*
9.
How would you rate the
digital control panel
of Arctic Air
®
Outdoor Max (1 = bad, 5 = perfect)
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
*
10.
How would you rate the
oscillation
of Arctic Air® Outdoor Max (1 = bad, 5 = perfect)
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
*
11.
How would you rate the
hose attachment
option of the Arctic Air
®
Outdoor Max? (1 = not good, 5 = great)
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
*
12.
How would you rate the
sound level
of Arctic Air
®
Outdoor Max? (1 = very loud, 5 = perfect)
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
*
13.
How would you rate the
easy of portability
of Arctic Air® Outdoor Max? (1 = difficult, 5 = easy)
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
*
14.
Which feature do you like BEST about Arctic Air
®
Outdoor Max?
(Required.)
10 Gallon Water Capacity
Built-In Carry Handle
Rollable/Portable
Oscillation
Digital Control Panel
Hose Attachment
3 Adjustable Speeds
Up to 950 Sq Ft. Cooling
Durable & Weather Resistant
Dual Cooling Jets
Powerful Outdoor Air Cooler
Other (please specify)
*
15.
Where do you use your Arctic Air
®
Outdoor Max? (please check all that apply)
(Required.)
Outdoor parties
BBQs & cookouts
Deck
Patio
Outdoor activities
Relaxing by the Pool
Gardening
Picnics
Camping
Garage
Shed
Other (please specify)
*
16.
When did you get your Arctic Air
®
Outdoor Max?
(Required.)
July
April
September
October
June
February
November
May
August
December
March
January
*
17.
During which months do you or will you use your Arctic Air
®
Outdoor Max? (please check all that apply)
(Required.)
January
February
March
April
May
June
July
August
September
October
November
December
I haven't used it yet
*
18.
At which store did you purchase Arctic Air
®
Outdoor Max?
(Required.)
Target
Menards
Walgreens
BJ's
Costco
Walmart
Amazon
Kroger
Best Buy
Tractor Supply
CVS
Home Depot
Dollar General
Lowe's
Kohl's
Sam's Club
Bed Bath & Beyond
I didn't purchase one - mine was given to me
Other (please specify)
*
19.
Does the retail packaging above properly explain the features and benefits of Arctic Air
®
Outdoor Max?
(Required.)
Yes
No and this is why:
*
20.
Did the instructions included in the packaging properly explain
how to use
Arctic Air
®
Outdoor Max?
(Required.)
Yes
No and this is why:
*
21.
Were there any issues while unboxing your Arctic Air
®
Outdoor Max?
(Required.)
No
Yes and this was my issue:
*
22.
Have you ever purchased any other Arctic Air
®
products?
(Required.)
Yes - the original Arctic Air® evaporative cooler
Yes - the Arctic Air® Pure Chill evaporative cooler
Yes - the Arctic Air® Pure Chill 2.0
Yes - the Arctic Air® Tower evaporative cooler
Yes - the Arctic Air® Tower 2.0
Yes - the Arctic Air® Hat
Yes - the Arctic Air® Cap
Yes - the Arctic Air® Freedom
Yes - the Arctic Air® Freedom 2.0
Yes - the Arctic Air® Pure Chill XL
Yes - the Arctic Air® Pocket
Yes - the Arctic Air® Grip Go
Yes - the Arctic Air® Chill Zone
No - this is my first Arctic Air® purchase
Yes and this was my issue:
23.
Please share with us any other feedback you have on the Arctic Air
®
Outdoor Max.