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Arctic Air Grip Go Customer Satisfaction Survey
Thank you for your purchase of the Arctic Air
®
Grip Go! Please answer the short survey below to let us know what you think!
*
1.
How would you rate Arctic Air® Grip Go on a scale of 1 to 5 stars? (1 = bad, 5 = love it)
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
2.
How would you improve Arctic Air® Grip Go to make it a 5 star rating?
*
3.
How likely are you to recommend Arctic Air® Grip Go to a friend or family member?
(Required.)
Not Likely
Extremely Likely
Not Likely
Extremely Likely
*
4.
How would you rate the overall cooling provided by Arctic Air® Grip Go? (1 = bad, 5 = love it)
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
*
5.
How would you rate the
size
of
Arctic Air® Grip Go? (1 = too little, 5 = perfect)
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
*
6.
How would you rate the
amount of evaporative cooling mist
from the Arctic Air® Grip Go? (1 = too small, 5 = perfect)
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
*
7.
How would you rate the
sound level
of Arctic Air® Grip Go? (1 = very loud, 5 = perfect)
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
*
8.
How would you rate the
rechargeable run time
of Arctic Air® Grip Go? (1 = too short, 5 = perfect)
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
*
9.
How would you rate the
adjustable speed levels
of Arctic Air® Grip Go? (1 = very slow, 5 = perfect)
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
*
10.
How would you rate the
built-in clamp
of Arctic Air® Grip Go? (1 = hard, 5 = easy)
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
*
11.
Which feature do you like BEST about Arctic Air® Grip Go?
(Required.)
Cordless and rechargeable
Quiet operation
3 adjustable speeds
Built-In Clamp
Powerful personal air cooler
Runs up to 5 hours per charge
Lightweight and portable
Dual cooling jets
Other (please specify)
*
12.
Where do you use your Arctic Air® Grip Go? (please check all that apply)
(Required.)
Inside the home
Shed
Garage
Mowing the lawn
Gym
Strolling the baby
Outdoor events
Car
Outdoor activities
Pool
Beach
Outdoor relaxing
At work
Picnics
Outdoor parties
Other (please specify)
*
13.
When did you get your Arctic Air® Grip Go?
(Required.)
February
December
August
April
May
November
June
October
January
July
March
September
*
14.
During which months do you or will you use your Arctic Air® Grip Go? (please check all that apply)
(Required.)
January
February
March
April
May
June
July
August
September
October
November
December
I haven't used it yet
*
15.
At which store did you purchase Arctic Air® Grip Go?
(Required.)
Target
Menards
Walgreens
BJ's
Costco
Walmart
Amazon
Kroger
Best Buy
Tractor Supply
CVS
Home Depot
Dollar General
Lowe's
Kohl's
Sam's Club
Bed Bath & Beyond
I didn't purchase one - mine was given to me
Other (please specify)
*
16.
Does the retail packaging above properly explain the features and benefits of Arctic Air® Grip Go?
(Required.)
Yes
No and this is why:
*
17.
Did the instructions included in the packaging properly explain
how to use
Arctic Air® Grip Go?
(Required.)
Yes
No and this is why:
*
18.
Were there any issues while unboxing your Arctic Air® Grip Go?
(Required.)
No
Yes and this was my issue:
*
19.
Have you ever purchased any other Arctic Air
®
products?
(Required.)
Yes - the original Arctic Air® evaporative cooler
Yes - the Arctic Air® Pure Chill evaporative cooler
Yes - the Arctic Air® Pure Chill 2.0
Yes - the Arctic Air® Tower evaporative cooler
Yes - the Arctic Air® Tower 2.0
Yes - the Arctic Air® Hat
Yes - the Arctic Air® Cap
Yes - the Arctic Air® Freedom
Yes - the Arctic Air® Freedom 2.0
Yes - the Arctic Air® Pure Chill XL
Yes - the Arctic Air® Pocket
No - this is my first Arctic Air® purchase
Yes and this was my issue:
20.
Please share with us any other feedback you have on the Arctic Air
®
Grip Go.