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* 1. How many appointments do you have per week?

* 2. How many appointments are missed by your customers each week?

* 3. How many members of staff do you have?

* 4. Have you used an appointment reminder service before? Which ones?

* 5. What did you like or dislike about these services?

* 6. What features would like to see in an online tool for taking appointments and creating reminders (tick all that apply)

* 7. Once signed up to such a service, how would you prefer to get set up and running?

* 8. How would you prefer to pay for this service?

* 9. Do you think SMS reminders will make a positive difference to your customers relationship with you?

* 10. Would you be interested in taking bookings and payments online?

* 11. (Optional) Enter your details to be contacted in the future about this service