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Allstate FNOL Onboarding  Survey

1.Optional: Please provide your LiveOps agent ID. This is optional and will only be used to do additional research if needed.
2.What interested you the most about becoming a LiveOps Independent Agent?(Required.)
3.Overall, how satisfied are you with the Allstate FNOL Onboarding experience so far?(Required.)
4.How easy was it to find the information you needed as you moved through certification?(Required.)
5.How clear were the PostBox messages and other communications you received during the onboarding process?(Required.)
6.Did you find the Allstate Onboarding Dashboard to be helpful?(Required.)
7.You completed several hours of eLearning courses in Liveops University to get to this phase of your onboarding. How satisfied are you with the courses?(Required.)
8.How long did it take you to complete the eLearning courses in your Allstate FNOL Onboarding Learning Path?(Required.)
9.Did you attend any of the optional Allstate Certification Q&A sessions?(Required.)
10.You attended a required  live Readiness Session during your certification.  How satisfied were you with the Readiness Session?(Required.)
11.You completed a test launch of the Allstate System using your new Client ID and Password and submitted screenshots verifying that you completed the required steps.  How satisfied were you with this process?(Required.)
12.Overall, how prepared do you feel to take calls after finishing the Allstate FNOL Certification?(Required.)
13.What suggestions do you have that would help us further improve the Allstate FNOL Certification process?(Required.)
14.Which of the following optional sessions do you plan to attend during your Nesting period? (choose all that apply)
15.
On a scale of 0 to 10,
How likely is it that you would recommend LiveOps to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likelyExtremely likely