CSAT Survey for Alexion Question Title * 1. Email Question Title * 2. Name Question Title * 3. How do you rate the team’s ability to understand, manage, and control the project scope? Far Exceed Expectations Exceed Expectations Meets Expectations Below Expectations Far Below Expectations Question Title * 4. Please rate us on the below KPIs (Scale 1 to 5) 1 2 3 4 5 On time Brand review submissions On time Brand review submissions 1 On time Brand review submissions 2 On time Brand review submissions 3 On time Brand review submissions 4 On time Brand review submissions 5 On time PRC submissions On time PRC submissions 1 On time PRC submissions 2 On time PRC submissions 3 On time PRC submissions 4 On time PRC submissions 5 On time Proof approval submissions On time Proof approval submissions 1 On time Proof approval submissions 2 On time Proof approval submissions 3 On time Proof approval submissions 4 On time Proof approval submissions 5 Project scope understanding Project scope understanding 1 Project scope understanding 2 Project scope understanding 3 Project scope understanding 4 Project scope understanding 5 Quality of turnaround after brand/RC review Quality of turnaround after brand/RC review 1 Quality of turnaround after brand/RC review 2 Quality of turnaround after brand/RC review 3 Quality of turnaround after brand/RC review 4 Quality of turnaround after brand/RC review 5 Question Title * 5. Was the team effective in troubleshooting conflicts and issues? Far Exceed Expectations Exceed Expectations Meets Expectations Below Expectations Far Below Expectations Question Title * 6. Was the team able to communicate clearly and completely on all project matters in a timely fashion? Far Exceed Expectations Exceed Expectations Meets Expectations Below Expectations Far Below Expectations Question Title * 7. Adherence to overall timelines Far Exceed Expectations Exceed Expectations Meets Expectations Below Expectations Far Below Expectations Question Title * 8. Any specific feedback for a particular project Question Title * 9. Any feedback for Content Delivery Manager or Account manager Question Title * 10. How likely are you to recommend Indegene services to a colleague on a scale of 0 to 10? (0 being Not at all likely to 10 being Extremely likely) 0 10 Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 11. Please enter additional comments, if any: Done
