EXIT THIS SURVEY Airline Passenger Feedback Template Question Title * 1. Do you typically fly for business, personal reasons, or some other reason? Business Personal reasons Some other reason (please specify) OK Question Title * 2. Do you typically purchase your plane tickets directly from an airline, through an online travel discount site (e.g., Expedia, Kayak, Priceline, etc.), or some other way? Directly from the airline Through an online travel discount site Some other way (please specify) OK Question Title * 3. How often do you fly with our airline? Always Most of the time About half the time Once in a while Never OK Question Title * 4. Do you participate in an airline rewards program? Yes No OK Question Title * 5. How often do you pack less than you would like in order to avoid baggage fees when traveling on our airline? Always Most of the time About half the time Once in a while Never OK Question Title * 6. How often do you pay an additional fee to choose your own seat on the plane when you fly with our airline? Always Most of the time About half the time Once in a while Never OK Question Title * 7. Of the airlines you have used, which is your most favorite? OK Question Title * 8. Of the airlines you have used, which is your least favorite? OK Question Title * 9. What should your most favorite airline do to keep your business? OK Question Title * 10. What could your least favorite airline do to get your business? OK DONE