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Air Hero™ Customer Satisfaction Survey
Thank you for your purchase of Air Hero
TM
! Please answer the short survey below to let us know what you think!
*
1.
How would you rate Air Hero
TM
on a scale of 1 to 5 stars? (1 = bad, 5 = love it)
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
2.
How would you improve Air Hero
TM
to make it a 5 star rating?
*
3.
Do you feel Air Hero
TM
is a good value for the price?
(Required.)
Not at all
Yes, Definitely
Not at all
Yes, Definitely
*
4.
How easy did you or your child find Air Hero
TM
to assemble and play with on a scale of 1 to 5? (1=very hard, 5=very easy)
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
5.
How would you rate the distance the planes launch? (1= short, 5= far)
1 star
2 stars
3 stars
4 stars
5 stars
*
6.
How satisfied are you with the Air Hero
TM
foam planes on a scale of 1 to 5? (1=not great, 5=love them)
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
*
7.
How satisfied are you with the Air Hero
TM
launcher on a scale of 1 to 5? (1=not great, 5=love it)
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
8.
How satisfied are you with the Air Hero
TM
LED lights on a scale of 1 to 5? (1=not great, 5=love it)
1 star
2 stars
3 stars
4 stars
5 stars
*
9.
How satisfied are you with the play value of Air Hero
TM
from 1 to 5? (1=bad, 5=love it)
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
*
10.
How satisfied are you with the material quality of the Air Hero
TM
on a scale of 1 to 5? (1=bad, 5=love it)
(Required.)
*
11.
At which store did you purchase Air Hero
TM
?
(Required.)
Target
BJ's
Costco
Walmart
Amazon
Kroger
Dollar General
Kohl's
Sam's Club
I didn't purchase one - it was given to my child
Other (please specify)
*
12.
How likely would you be to recommend Air Hero
TM
to others?
(Required.)
Very likely
Somewhat likely
Neither likely nor unlikely
Somewhat unlikely
Very unlikely
13.
Does the retail packaging above properly explain the features and benefits of Air Hero
TM
?
Yes
No and this is why:
14.
Did the instructions included in the packaging properly explain how to use Air Hero
TM
?
Yes
No and this is why:
15.
Please share with us any other feedback you have on the Air Hero
TM
.
16.
What is the age range of the child that will use the toy?
0-3
4-7
8-11
12-15
15+
17.
What is your age group?
Under 18
18-24
25-34
35-44
45-54
55-64
65+
18.
What is your annual household income?
Under $15,000
Between $15,000 and $29,999
Between $30,000 and $49,999
Between $50,000 and $74,999
Between $75,000 and $99,999
Between $100,000 and $150,000
Over $150,000