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* 2. How long have you been a member of AdventHealth Credit Union (AHCU)?

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* 3. How do you access your AHCU account(s)? Check the method you use most frequently.

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* 4. What product(s) and service(s) do you have/use with AHCU? (Check all that apply).

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* 5. How are we doing? Please rate the following service categories (1 being extremley disappointed & 5 being exceptional).

  1 2 3 4 5
Courtesy of Staff
Knowledge of Staff
Speed of Service
Accuracy of Transaction

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* 6. What is your overall satisfaction with AHCU? (1 being extremely dissatisfied and 5 being very satisfied).

0 5
i We adjusted the number you entered based on the slider’s scale.

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* 7. Choose the hours of operations that would best suit your needs.

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* 8. Do you communicate with us via telephone?

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* 9. How would you discribe the wait time?

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* 10. Please rate the assistance you recieved when you called us on the phone. (1 being extremely dissappointed & 5 being exceptional).

0 5
i We adjusted the number you entered based on the slider’s scale.

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* 11. How satisfied were you with our resolution/answer? (1 being extremely disappointed & 5 very satisfied).

0 5
i We adjusted the number you entered based on the slider’s scale.

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* 12. Have you applied for a loan or membership/new account on our website?

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* 13. If yes, please rate our service during the new account/loan application process. (1 being disappointing & 5 exceptional).

0 5
i We adjusted the number you entered based on the slider’s scale.

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* 14. If you don't have a checking account at AHCU, how likely are you to open one?

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* 15. Do you use AHCU Bill Pay?

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* 16. Is AHCU your primary bank?

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* 17. If AHCU is not your primary bank, please say why not.

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* 18. Are you a homeowner planning to consolidate your debts?

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* 19. How likely are you to apply for a Home Equity Line of Credit (HELOC) at AHCU?

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* 20. Do you use our Mobile App to deposit checks?

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* 21. Which Credit Card feature is most important to you?

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* 22. Please provide any additional feedback you would like to share.

Please Provide Your Contact Name and Number for a chance to win a $25 Visa Gift Card.
** Participants agrees not to hold AHCU, its employees, and/or affiliates responsible for lost, incomplete, misdirected, or illegible entries. ACHU officers, directors, committee members, employees and their family members are ineligible. Full disclosure available upon request. Alternative entry method: Print your name, address and phone number on a 4”x6” card. Mail card to AdventHealth Credit Union, Member Survey Contest, 115 Boston Ave, Ste 2400, Altmonte Springs, FL 32701. Official Rules available upon request.

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* 23. Contact Info

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