Take a moment to complete this survey... You could be 1 of 3 winners of a $25 Visa Gift Card!

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* 1. How long have you been a member of AdventHealth Credit Union (AHCU)?
Did you know that membership with AHCU of 5 years or more allows you discounts on auto and other loans?

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* 2. How do you access your AHCU account(s)? Check all that apply.
Did you know that using the AHCU Mobile App allows you 24/7 access to your accounts and the ability to move funds or pay bills at your fingertips?

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* 3. What product(s) and service(s) do you have/use with AHCU? Check all that apply.
Did you know AHCU offers competitive Money Market & CD rates? Compare rates on AHCU's website to those of your local banks. We think you will be pleasantly surprised.

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* 4. How are we doing? Please rate the following service categories, (1 being extremely disappointed & 5 being exceptional).

  1 2 3 4 5
Courtesy of Staff
Knowledge of Staff
Speed of Service
Accuracy of Transaction

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* 5. Choose the hours of operations that would best suit your needs.

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* 6. Do you communicate with us via telephone?
Did you know AHCU has a support center with extended hours? Call (407) 303-1527, option 2.

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* 7. How would you describe the wait time?

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* 8. Please rate the assistance you received when you called us on the phone, (1 being extremely dissappointed & 5 being exceptional).

0 3 5
i We adjusted the number you entered based on the slider’s scale.

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* 9. Are the opening hours at the Support Center convenient for you? Select the hours most convenient for you.

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* 10. Did you open your AHCU membership account online?
Did you know AHCU offers competitive Money Market & CD rates? Compare rates on AHCU's website to other banks and credit unions; we think you will be pleasantly surprised.

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* 11. If yes, please rate our service during the new account application process, (1 being disappointing & 5 being exceptional).

0 3 5
i We adjusted the number you entered based on the slider’s scale.

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* 12. Have you applied for a loan on our website?
Did you know that you can easily apply for a loan on our website? The web application process takes approximately 10 minutes and an AHCU staff should call you back within 24 hours.

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* 13. If yes, please rate our service during the loan application process, (1 being disappointing & 5 being exceptional).

0 3 5
i We adjusted the number you entered based on the slider’s scale.

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* 14. How easy was the online application process?

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* 15. Do you use our Mobile App to deposit checks?
Did you know that you can deposit checks using the AHCU Mobile App? No more going to a branch and standing in line.

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* 16. If no, why not?

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* 17. Do you use AHCU Bill Pay?

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* 18. Are you a homeowner planning to consolidate your debts?

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* 19. How likely are you to apply for a Home Equity Line of Credit (HELOC) at AHCU?
Did you know AHCU offers HELOCs at competitive rates and with no closing costs (subject to terms and conditions).

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* 20. Which Credit Card feature is most important to you?

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* 21. Please provide any additional feedback you would like to share.

Please Provide Your Contact Name and Number for a chance to win a $25 Visa Gift Card.
** Participants agree not to hold AHCU, its employees, and/or affiliates responsible for lost, incomplete, misdirected, or illegible entries. ACHU officers, directors, committee members, employees and their family members are ineligible. Full disclosure available upon request. Alternative entry method: Print your name, address and phone number on a 4”x6” card. Mail card to AdventHealth Credit Union, Member Survey Contest, 115 Boston Ave, Ste 2400, Altamonte Springs, FL 32701. Official Rules available upon request.

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* 22. Contact Info

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