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Your feedback is very important to us. As our mission to you, we pledge to provide quality financial services, in a personal way that exceeds our members' needs. The insights you provide in this survey ensure we are doing exactly that. Thank you for taking the time to share your opinions with our team. 

Please note that you must be a member of Advanz Credit Union to take this survey and be eligible for the prize drawing. Only one submission is allowed per member. Thank you!

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* 1. How long have you been a member of the Credit Union?

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* 2. What was the main factor that influenced your decision to choose Advanz Credit Union as your financial institution?

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* 3. What is your age category?

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* 4. Do you have any immediate family members that belong to the Credit Union?

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* 5. Which Advanz branch do you most frequently visit?

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* 6. How do you prefer to conduct your transactions? Please check all that apply.

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* 7. Do you view the credit union as your primary financial institution (where you have most of your accounts and choose first for your financial needs)?

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* 8. How well do our products meet your needs?

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* 9. What other products/services would you like to see at the Credit Union?

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* 10. Please indicate which of the following Advanz products you are familiar with and/or have used. Select all that apply.

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* 11. How would you rate the service you receive from the Credit Union?

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* 12. How would you rate the variety of products/services offered by the Credit Union?

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* 13. How likely is it that you would recommend Advanz to a friend, family member, or colleague?

NOT AT ALL LIKELY
EXTREMELY LIKELY

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* 14. How likely are you to continue to have an account with us?

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* 15. Additional comments:

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* 16. Please enter your contact information if you would like to enter our prize drawing for all survey participants (so that we may contact you if you win). As a reminder, you must be a current member of Advanz Credit Union to be eligible.

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