2019-2020 Adult & Teen Instructional Programs Survey

This survey is designed to evaluate your satisfaction with the Instructional Programs offered within the Chesapeake Parks, Recreation and Tourism department. Please provide feedback to assist the department in assessing existing services and programs. It is our sincere goal to continually improve our facilities and to provide quality programs for the citizens and guests of Chesapeake. Please take a few moments to share your experience with us.

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* 1. What is your residence status?

Chesapeake Resident

Not a Chesapeake Resident

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* 2. If you are a Chesapeake resident, which community center is closest to your home?

Camelot

Deep Creek

Dr. Clarence V. Cuffee

Great Bridge

Indian River

River Crest

South Norfolk

Western Branch

Not a Chesapeake resident

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* 3. Which program below would you like to evaluate?

Adult Beginner/Cardio Tennis

Basketball

Beginner Yoga

Boot Camp Expo

Buti Yoga

Hatha-Vinyasa Yoga

Karate - Self Defense

Low-Impact Cardio and Strength

MixxedFit

S.O.S. - Digital Photo Management

Step Aerobics

Stroller Strength

Total Body Conditioning

Transform LIVE

Women's Self Defense

Other (please specify)

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* 4. What is the program classification or category?

Class

Clinic

Camp

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* 5. Please indicate the community center or location of the class you are evaluating.

Other if not listed (please specify):

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* 6. Please rate your satisfaction on the following:

	Exceeds Expectations	Meets Expectations	Does not meet Expectations
Class Registration Process	Class Registration Process Exceeds Expectations	Class Registration Process Meets Expectations	Class Registration Process Does not meet Expectations
Class Equipment	Class Equipment Exceeds Expectations	Class Equipment Meets Expectations	Class Equipment Does not meet Expectations
Class Hours	Class Hours Exceeds Expectations	Class Hours Meets Expectations	Class Hours Does not meet Expectations
Class Cleanliness	Class Cleanliness Exceeds Expectations	Class Cleanliness Meets Expectations	Class Cleanliness Does not meet Expectations
Class Safety	Class Safety Exceeds Expectations	Class Safety Meets Expectations	Class Safety Does not meet Expectations
Instructional Value	Instructional Value Exceeds Expectations	Instructional Value Meets Expectations	Instructional Value Does not meet Expectations

Do you have any comments about the class you would like to share with us?

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* 7. Which registration method did you use to enroll in this class?

In person

Online

Mail-in

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* 8. Please rate your satisfaction with the Parks, Recreation and Tourism facility staff on the following:

	Very Satisfied	Satisfied	Somewhat Satisfied	Dissatisfied
Approachability	Approachability Very Satisfied	Approachability Satisfied	Approachability Somewhat Satisfied	Approachability Dissatisfied
Responsiveness	Responsiveness Very Satisfied	Responsiveness Satisfied	Responsiveness Somewhat Satisfied	Responsiveness Dissatisfied
Communication	Communication Very Satisfied	Communication Satisfied	Communication Somewhat Satisfied	Communication Dissatisfied
Customer Service	Customer Service Very Satisfied	Customer Service Satisfied	Customer Service Somewhat Satisfied	Customer Service Dissatisfied
Knowledge	Knowledge Very Satisfied	Knowledge Satisfied	Knowledge Somewhat Satisfied	Knowledge Dissatisfied
Professionalism	Professionalism Very Satisfied	Professionalism Satisfied	Professionalism Somewhat Satisfied	Professionalism Dissatisfied
Consistency	Consistency Very Satisfied	Consistency Satisfied	Consistency Somewhat Satisfied	Consistency Dissatisfied

Do you have any feedback regarding the staff that you would like to share with us?

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* 9. Please rate your satisfaction with your instructor on the following:

	Very Satisfied	Satisfied	Somewhat Satisfied	Dissatisfied
Approachability	Approachability Very Satisfied	Approachability Satisfied	Approachability Somewhat Satisfied	Approachability Dissatisfied
Communication	Communication Very Satisfied	Communication Satisfied	Communication Somewhat Satisfied	Communication Dissatisfied
Engagement	Engagement Very Satisfied	Engagement Satisfied	Engagement Somewhat Satisfied	Engagement Dissatisfied
Knowledge	Knowledge Very Satisfied	Knowledge Satisfied	Knowledge Somewhat Satisfied	Knowledge Dissatisfied
Professionalism	Professionalism Very Satisfied	Professionalism Satisfied	Professionalism Somewhat Satisfied	Professionalism Dissatisfied
Punctuality	Punctuality Very Satisfied	Punctuality Satisfied	Punctuality Somewhat Satisfied	Punctuality Dissatisfied
Responsiveness	Responsiveness Very Satisfied	Responsiveness Satisfied	Responsiveness Somewhat Satisfied	Responsiveness Dissatisfied
Time Management	Time Management Very Satisfied	Time Management Satisfied	Time Management Somewhat Satisfied	Time Management Dissatisfied

Do you have any feedback regarding the instructor that you would like to share with us?

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* 10. Please rate your overall satisfaction with the class:

Very satisfied

Satisfied

Somewhat Satisfied

Dissatisfied

If dissatisfied, how can we improve your overall class experience?

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* 11. How likely are you to sign up again?

Very Likely

Likely

Not Likely

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* 12. How likely are you to recommend an instructional program to a friend, family member or colleague?

Very Likely

Likely

Not Likely

2019-2020 Adult & Teen Instructional Programs Survey

https://www.surveymonkey.com/r/Adult-Teen-Instructor-2019-2020

Question Title

* 1. What is your residence status?

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* 2. If you are a Chesapeake resident, which community center is closest to your home?

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* 3. Which program below would you like to evaluate?

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* 4. What is the program classification or category?

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* 5. Please indicate the community center or location of the class you are evaluating.

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* 6. Please rate your satisfaction on the following:

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* 7. Which registration method did you use to enroll in this class?

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* 8. Please rate your satisfaction with the Parks, Recreation and Tourism facility staff on the following:

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* 9. Please rate your satisfaction with your instructor on the following:

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* 10. Please rate your overall satisfaction with the class:

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* 11. How likely are you to sign up again?

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* 12. How likely are you to recommend an instructional program to a friend, family member or colleague?

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* 13. Please list other activities, sports or programs you would like to see offered by Chesapeake Parks, Recreation and Tourism.

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* 14. Please provide any additional feedback you would like to share with us.