2019-2020 Adult & Teen Instructional Programs Survey https://www.surveymonkey.com/r/Adult-Teen-Instructor-2019-2020 This survey is designed to evaluate your satisfaction with the Instructional Programs offered within the Chesapeake Parks, Recreation and Tourism department. Please provide feedback to assist the department in assessing existing services and programs. It is our sincere goal to continually improve our facilities and to provide quality programs for the citizens and guests of Chesapeake. Please take a few moments to share your experience with us. Question Title * 1. What is your residence status? Chesapeake Resident Not a Chesapeake Resident Question Title * 2. If you are a Chesapeake resident, which community center is closest to your home? Camelot Deep Creek Dr. Clarence V. Cuffee Great Bridge Indian River River Crest South Norfolk Western Branch Not a Chesapeake resident Question Title * 3. Which program below would you like to evaluate? Adult Beginner/Cardio Tennis Basketball Beginner Yoga Boot Camp Expo Buti Yoga Hatha-Vinyasa Yoga Karate - Self Defense Low-Impact Cardio and Strength MixxedFit S.O.S. - Digital Photo Management Step Aerobics Stroller Strength Total Body Conditioning Transform LIVE Women's Self Defense Other (please specify) Question Title * 4. What is the program classification or category? Class Clinic Camp Question Title * 5. Please indicate the community center or location of the class you are evaluating. Camelot Deep Creek Dr. Clarence V. Cuffee Great Bridge Greenbrier Middle School Indian River River Crest South Norfolk Western Branch Other if not listed (please specify): Question Title * 6. Please rate your satisfaction on the following: Exceeds Expectations Meets Expectations Does not meet Expectations Class Registration Process Class Registration Process Exceeds Expectations Class Registration Process Meets Expectations Class Registration Process Does not meet Expectations Class Equipment Class Equipment Exceeds Expectations Class Equipment Meets Expectations Class Equipment Does not meet Expectations Class Hours Class Hours Exceeds Expectations Class Hours Meets Expectations Class Hours Does not meet Expectations Class Cleanliness Class Cleanliness Exceeds Expectations Class Cleanliness Meets Expectations Class Cleanliness Does not meet Expectations Class Safety Class Safety Exceeds Expectations Class Safety Meets Expectations Class Safety Does not meet Expectations Instructional Value Instructional Value Exceeds Expectations Instructional Value Meets Expectations Instructional Value Does not meet Expectations Do you have any comments about the class you would like to share with us? Question Title * 7. Which registration method did you use to enroll in this class? In person Online Mail-in Question Title * 8. Please rate your satisfaction with the Parks, Recreation and Tourism facility staff on the following: Very Satisfied Satisfied Somewhat Satisfied Dissatisfied Approachability Approachability Very Satisfied Approachability Satisfied Approachability Somewhat Satisfied Approachability Dissatisfied Responsiveness Responsiveness Very Satisfied Responsiveness Satisfied Responsiveness Somewhat Satisfied Responsiveness Dissatisfied Communication Communication Very Satisfied Communication Satisfied Communication Somewhat Satisfied Communication Dissatisfied Customer Service Customer Service Very Satisfied Customer Service Satisfied Customer Service Somewhat Satisfied Customer Service Dissatisfied Knowledge Knowledge Very Satisfied Knowledge Satisfied Knowledge Somewhat Satisfied Knowledge Dissatisfied Professionalism Professionalism Very Satisfied Professionalism Satisfied Professionalism Somewhat Satisfied Professionalism Dissatisfied Consistency Consistency Very Satisfied Consistency Satisfied Consistency Somewhat Satisfied Consistency Dissatisfied Do you have any feedback regarding the staff that you would like to share with us? Question Title * 9. Please rate your satisfaction with your instructor on the following: Very Satisfied Satisfied Somewhat Satisfied Dissatisfied Approachability Approachability Very Satisfied Approachability Satisfied Approachability Somewhat Satisfied Approachability Dissatisfied Communication Communication Very Satisfied Communication Satisfied Communication Somewhat Satisfied Communication Dissatisfied Engagement Engagement Very Satisfied Engagement Satisfied Engagement Somewhat Satisfied Engagement Dissatisfied Knowledge Knowledge Very Satisfied Knowledge Satisfied Knowledge Somewhat Satisfied Knowledge Dissatisfied Professionalism Professionalism Very Satisfied Professionalism Satisfied Professionalism Somewhat Satisfied Professionalism Dissatisfied Punctuality Punctuality Very Satisfied Punctuality Satisfied Punctuality Somewhat Satisfied Punctuality Dissatisfied Responsiveness Responsiveness Very Satisfied Responsiveness Satisfied Responsiveness Somewhat Satisfied Responsiveness Dissatisfied Time Management Time Management Very Satisfied Time Management Satisfied Time Management Somewhat Satisfied Time Management Dissatisfied Do you have any feedback regarding the instructor that you would like to share with us? Question Title * 10. Please rate your overall satisfaction with the class: Very satisfied Satisfied Somewhat Satisfied Dissatisfied If dissatisfied, how can we improve your overall class experience? Question Title * 11. How likely are you to sign up again? Very Likely Likely Not Likely Question Title * 12. How likely are you to recommend an instructional program to a friend, family member or colleague? Very Likely Likely Not Likely Question Title * 13. Please list other activities, sports or programs you would like to see offered by Chesapeake Parks, Recreation and Tourism. Question Title * 14. Please provide any additional feedback you would like to share with us. Done