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2018 National Marketing Effectiveness Survey: Corporate, Transactional and Defense Law Firms
1.
What marketing tactics has your firm and/or lawyers used over the past 24 months? (Please select all you have used.)
Website(s)
Search engine optimization (meaning you pay a third party for ongoing services such as article submissions, link building, and other services that improve your firm website rankings)
Pay-per click ads
Blog
LinkedIn
Facebook
Twitter
Seminars/presentations
Trade or community group memberships
Entertainment – specifically tables at legal or charity events or sports tickets
Print advertising
TV or radio advertising
Printed newsletters/bulletins
Emailed newsletters or bulletins
Media coverage/news releases
Member of law firm network
Training (on things like networking, social media, sales or via coaching)
Cross-selling/targeting program or committee
Client surveys/interviews
Trade show booths
Mailed professional announcements
Emailed professional announcements
Printed holiday cards
Electronic holiday cards
Annual client letter or report
Martindale-Hubbell full subscription and profile
Seeking legal, peer-reviewed ratings (Chambers, AVVO, Super Lawyers®, The Best Lawyers in America®)
2.
Which marketing tactics have you used which resulted in work being sent to your firm and/or lawyers directly or by referral over the past 24 months? (Please select all that apply.)
Website(s)
Search engine optimization (meaning you pay a third party for ongoing services such as article submissions, link building, and other services that improve your firm website rankings)
Pay-per click ads
Blog
LinkedIn
Facebook
Twitter
Seminars/presentations
Trade or community group memberships
Entertainment – specifically tables at legal or charity events or sports tickets
Print advertising
TV or radio advertising
Printed newsletters/bulletins
Emailed newsletters or bulletins
Media coverage/news releases
Member of law firm network
Training (on things like networking, social media, sales or via coaching)
Cross-selling/targeting program or committee
Client surveys/interviews
Trade show booths
Mailed professional announcements
Emailed professional announcements
Printed holiday cards
Electronic holiday cards
Annual client letter or report
Martindale-Hubbell full subscription and profile
Seeking legal, peer-reviewed ratings (Chambers, AVVO, Super Lawyers®, The Best Lawyers in America®)
3.
Which tactics do you expect to spend
more
money/time on over the next 24 months? (Please select all that apply.)
Website(s)
Search engine optimization (meaning you pay a third party for ongoing services such as article submissions, link building, and other services that improve your firm website rankings)
Pay-per click ads
Blog
LinkedIn
Facebook
Twitter
Seminars/presentations
Trade or community group memberships
Entertainment – specifically tables at legal or charity events or sports tickets
Print advertising
TV or radio advertising
Printed newsletters/bulletins
Emailed newsletters or bulletins
Media coverage/news releases
Member of law firm network
Training (on things like networking, social media, sales or via coaching)
Cross-selling/targeting program or committee
Client surveys/interviews
Trade show booths
Mailed professional announcements
Emailed professional announcements
Printed holiday cards
Electronic holiday cards
Annual client letter or report
Martindale-Hubbell full subscription and profile
Seeking legal, peer-reviewed ratings (Chambers, AVVO, Super Lawyers®, The Best Lawyers in America®)
4.
Which tactics do you expect to spend less money/time on over the next 24 months?
Website(s)
Search engine optimization (meaning you pay a third party for ongoing services such as article submissions, link building, and other services that improve your firm website rankings)
Pay-per click ads
Blog
LinkedIn
Facebook
Twitter
Seminars/presentations
Trade or community group memberships
Entertainment – specifically tables at legal or charity events or sports tickets
Print advertising
TV or radio advertising
Printed newsletters/bulletins
Emailed newsletters or bulletins
Media coverage/news releases
Member of law firm network
Training (on things like networking, social media, sales or via coaching)
Cross-selling/targeting program or committee
Client surveys/interviews
Trade show booths
Mailed professional announcements
Emailed professional announcements
Printed holiday cards
Electronic holiday cards
Annual client letter or report
Martindale-Hubbell full subscription and profile
Seeking legal, peer-reviewed ratings (Chambers, AVVO, Super Lawyers®, The Best Lawyers in America®)
5.
How would you rate the effectiveness of your firm’s overall marketing on a scale of 1 – to – 10?
1 Ineffective
2
3
4
5
6
7
8
9
10 Very effective
1 Ineffective
2
3
4
5
6
7
8
9
10 Very effective
6.
How would you rate the effectiveness of your firm's efforts to cross-sell additional services to existing clients on a scale of 1 - to - 10?
1 Ineffective
2
3
4
5
6
7
8
9
10 Very effective
1 Ineffective
2
3
4
5
6
7
8
9
10 Very effective
7.
Does your firm have a marketing professional?
We have a full-time in-house person
We have a part-time in-house person
We
do not
have an in-house person
8.
Does your firm have a written marketing plan?
Yes
No
9.
Does your firm have an annual marketing budget?
Yes
No
10.
Does your firm have a formal program to introduce younger lawyers to the next generation of management at key account controlled/originated by senior partners?
Yes
No
11.
Does your firm provide coaching to individual lawyers?
Yes
No
12.
Does your firm provide group training (for example, in sales skills, networking, social media use) to attorneys?
Yes
No
13.
What percentage of your firm's annual gross fee volume is spent on marketing? (Out-of-pocket expenses only. Do not include attorney or in-house staff costs.)
14.
Does your firm expect to spend more or less on marketing next year?
Less money
About the same amount of money
Significantly more money
15.
Who is in charge of marketing for your firm?
Managing partner
Firm administrator
Marketing committee
Marketing partner
Other, please specify
16.
Do your lawyers record the hours they spend on their marketing activities?
Yes
No
17.
How many lawyers are in your firm?
10-20
21-30
31-40
41-50
50+
18.
Your responses are confidential. To receive the results of this survey, please fill in your contact information and email address below or email vincent@themarketinggurus.com. Your information will not be used for any other purposes.