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Aldridge Transport Museum: Audience Survey

Here at Aldridge Transport Museum, we want to provide the best possible visitor experience. It’s an ongoing process and we would like your help.

The survey should take about 10 minutes to complete, longer if you have more you want to say!

We have asked Jenni Waugh Consulting Ltd (JWCLtd) to carry out these surveys on our behalf. All individual responses are confidential, and all views remain anonymous. The survey results will be released in aggregated form so that no individual can be identified. JWC Ltd's Privacy Notice is available here: https://jenniwaughconsulting.com/about/company-policies/
About your visit
1.What was the date of your visit?
2.Was it…?
3.How much have you enjoyed your visit today?
4.How long was your visit today?
If you are not going yet, tell us how long you might stay.
5.What was your favourite thing in the Museum? (please tick one choice)
6.Thinking about the people you met today, how would you rate the following?
Very Poor
Poor
Neutral
Good
Very Good
Don’t know or N/A
The welcome you received
The engagement and knowledge of our staff and volunteers
7.Thinking about what you saw today, how would you rate the following?
Very Poor
Poor
Neutral
Good
Very Good
Don’t know or N/A
The quality and range of information provided
The quality and range of the displays and exhibitions
The physical accessibility of the site and displays
8.Thinking about Walsall’s history and heritage, how would you rate the following?
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
Don’t know or N/A
I understand more about Walsall’s heritage or local history
I feel more interested in Walsall’s heritage or local history
I am more aware of local organisations or groups working to protect and celebrate Walsall’s heritage
9.Thinking about your overall experience today, how would you rate the following?
Very Poor
Poor
Neutral
Good
Very Good
Don’t know or N/A
Museum shop
Visitor facilities (parking, toilets etc.)
Value for money
Overall experience
10.Tell us about what you liked…
11.Tell us about what you didn’t like…
12.Tell us what you think we should change in future…
13.What MEMORY will you take home from today’s visit?...
About your previous visits
14.Have you visited the Museum before? (tick one choice)
15.If you have visited within the last 12 months, how often have you done so? (tick one choice)
16.Once you leave here today, how likely are you to…
Very unlikely
unlikely
Neutral
Likely
Very likely
Don’t know or N/A
…visit the Museum again?
… recommend us to others?
… become a member or a ‘Friend’? See www.amrtm.org - ‘Join us, become a member!’
… want to volunteer with us? See www.amrtm.org - ‘Vacancies’
… follow us on social media? Find us on Facebook; Instagram and YouTube
Planning your visit
17.Before your visit today, had you heard of this Museum?
18.How did you hear about the Museum? Tick as many as apply.
19.What is the main reason that you and your party visited today? (tick one choice)
About you:
The following questions help us to understand more about you. If you don’t want to answer, just tick ‘Prefer not to say’ or skip to the next question.
20.What are the first 4 figures in your postcode? (e.g. the Museum is in ‘WS9 8’)
21.How did you travel here today? (tick the form of travel you used for the longest part of the journey)
22.Have you visited as part of a group today? (tick one choice)
23.How old are the people in your group? (tick as many boxes as apply)
24.Please select the option which best describes your ethnicity
25.Do you identify as deaf, disabled, or have a life limiting condition?
26.Do you consider yourself neurodiverse? For example, do you have a developmental or learning condition, such as Autism, ADHD, Dyslexia, or Tourette's Syndrome?
27.How do you define your gender identity?
28.Please select the description which best describes your sexual orientation